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"Very happy with the hotel and location. We had a double room with two bathrooms. I’ll never understand hotels using full size beds when there’s plenty of room for a queen. The room was large enough to accommodate bigger beds. Luckily it was just me and my 6 year old for this trip so it was great. The hotel offered some nice amenities that we unfortunately didn’t have time to use. The second bathroom was a nice perk of the room. The beds were comfortable enough. Not too hard and not too springy. The hotel is lovely. Beautiful old architecture and the lobby is stunning! "

"The whole experience was wonderful. The valet was so kind, the rooms were gorgeous with a great view, the location was walkable to the shops. Wish we could’ve stayed longer "

"Great location "

" The WhiteHall Hotel BW Premier Collection is fortunate to have both Felicia and Cheryl representing their establishment and welcoming guests daily. During our recent stay in the downtown Chicago area, these two exceeded expectations to ensure our stay was pleasant and rewarding. Upon check-in, we encountered an unforeseen issue with our room key, but Felicia quickly resolved the situation by providing us with a complimentary upgrade, which we greatly appreciated. Additionally, Cheryl went above and beyond by assisting us in obtaining a private car service to attend a special event we were in town for. Their exceptional service truly made our experience memorable! "

"Location qnd history"

"Everything was great. Thanks for an awesome experience. "

"The Italian restaurant inside is delicious, we went twice! If you aren’t I. The mood for there are so many options that are walkable. The Taco spot around the corner is also a win for food Taco Maya. The only thing we didn’t like is having to wait so long for the elevator, 25 mins to get from the 4th floor to checkout. If we didn’t have luggage we would’ve walked down. And the pillows could use an upgrade! Beds not super comfortable but it was fine."

"Nice and very clean. Friendly and helpful staff. Very close to bus stop (bus 20) takes you to Magnificent Mile, The Bean…and bus 8 took us right to Rate field for a White Sox game. Just blocks down from Randolph Ave… lots of fun outdoor eateries!! Only recommendation- don’t take a room next to elevator because you’ll hear it go up and down ALL night long."

"Lots of restaurants and food options. Room was comfortable."