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Reviews of Best Western Bundaberg Cty Mtr Inn

3.5 out of 5
Best Western Bundaberg Cty Mtr Inn
246 Bourbong Street, Bundaberg West, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 129 out of 234 reviews" "
Rating 8 - Good. 88 out of 234 reviews" "
Rating 6 - Okay. 11 out of 234 reviews" "
Rating 4 - Poor. 3 out of 234 reviews" "
Rating 2 - Terrible. 3 out of 234 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the tennis court is neglected
Stayed 1 night in Feb 2024
Response from kel and Rachelle on 2024/2/15
Hi Kevin, Thanks for your feedback although we do not have a tennis court :)

10/10 Excellent

Mat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kel and Rachelle on 2024/2/15
Hi Mat, Thank you for your awesome feedback. We hope to see you again in Bundy!

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Rooms as described.
Stayed 1 night in Jan 2024
Response from Kel and Rachelle on 2024/2/15
Hi Alison, Thanks for your positive review.. We aim to give our guests a clean and comfortable stay

2/10 Terrible

Tamara

Disliked: Cleanliness
After hours checkin didn’t work so was not able to stay: there was a sign to use the phone next to the reception door for AH issues, but wasn’t connected to anything so I ended up wandering the streets of Bundaberg because I had no where to stay
Stayed 1 night in Jan 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room close to food and town
Stayed 2 nights in Jan 2024

10/10 Excellent

Huajun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Bundaberg
Great place to stay at in Bundaberg! The two rooms was convenient for two couples traveling together.
Stayed 1 night in Dec 2023
Response from Kel and Rachelle on 2024/2/15
Good day Huajun, Thank you for your time in giving your positive review. Hope to see you again in Bundy!

6/10 Okay

Craig

Traveled with family
Stayed 1 night in Dec 2023

8/10 Good

Naushad, Bulimba

Stayed 1 night in Dec 2023

8/10 Good

Gary, Warabrook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2023

8/10 Good

FARHAT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at Best Western, Bundaberg
Although, there was a late check-in but the arrangement that was extended towards me by the motel authority was excellent. Bed Room and Washroom both were very clean. I liked the concept of sealed glass/mug wrapped in a paper bag.
Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness
A great value,
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Nothing really to complain about
Stayed 1 night in Dec 2023

10/10 Excellent

greg

Stayed 1 night in Dec 2023

10/10 Excellent

Maurice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Muren

Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
The only thing is would say is a dower is that the foxtel service is full of sport there should be movie channels not just sport.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sharon

Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was impeccable. Really impressed with the cleanliness. Would come back again
Stayed 1 night in Aug 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect example of the classic Aussie motel. Clean, comfortable and friendly service. Nice space in the main living area and a bathroom with room to move and good towels. I have a preference for traditional soap bars, so if you're not a fan of dispensers, pack or grab your favourite soap ahead of time. Otherwise, the fresh milk, Twinnings tea and Bundaberg sugar are great for a nice cuppa and beautifully accompanied by the classic Arnotts bikkies in the individual plastic wrap. Good size TV in the room and internet connection worked more than well enough for me. There's a few take away food options nearby and the brew at Pacific Coffee is actually very good. More diverse eating options are a longer walk or short drive away, but at this time of year was very pleasant.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Rachelle on 2023/8/8
Hi Anonymous, Thank you for your awesome feedback. Hope to see you again in Bundy!

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay. Friendly staff and great location.
Stayed 3 nights in Jul 2023
Response from Rachelle on 2023/8/8
Good day Margaret, Thank you for your positive response. Hope youenjoyed your stay :)

8/10 Good

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean
Stayed 1 night in Jul 2023
Response from Rachelle on 2023/7/24
Good day Hayley, Thank you for your positive feedback. We aim to give our guests a clean and comfortable stay.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good service
Stayed 2 nights in Jul 2023
Response from Rachelle on 2023/7/20
Good day Michelle, Thank you for your great review. It is our aim to provide our guests a clean and comfortable stay. Hope to see you again in Bundy!

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and relaxing - very clean
Stayed 1 night in Jul 2023
Response from Rachelle on 2023/7/20
Good day Graham, Thank you for your positive feedback. We aim to give our guests a clean and comfortable stay.

10/10 Excellent

Hope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spotless motel with kind and helpful staff. Simple room but very comfortable, with parking right outside your door.
Stayed 1 night in Jul 2023
Response from Rachelle on 2023/7/13
Hi Hope, Thank you for your positive feedback. We always strive to give our guests a clean and comfortable stay. Hope to see you again in Bundy!

10/10 Excellent

Diane

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was comfortable and clean. Just wished for more milk for 3 people
Stayed 1 night in Jun 2023
Response from Rachelle on 2023/7/13
Good day Diane, Thank you for your positive feedback. We do apologise for the 1 milk provided instead of 3 as no one asked for an additional milk . We can provide if requested.

6/10 Okay

Cliff

Liked: Cleanliness, staff & service
Poor sound proofing. Hear noise from neighbouring guest rooms
Stayed 1 night in Jun 2023
Response from Rachelle on 2023/7/13
Good day Cliff, Thank you for providing your feedback. We do apologize for not meeting your expectations; we will forward your concerns to the management .

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again when i go to Bundaberg again. Clean and comfortable
Stayed 1 night in May 2023
Response from Rachelle on 2023/6/7
Hi Hayley, Thank you for your positive feedback. We aim to give our guests a clean and comfortable stay.

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quick Stopover
A quick stopover on our way back home. Room was clean and was great for our needs
Stayed 1 night in May 2023
Response from Rachelle on 2023/6/7
Good day Debra, Thanks for the positive review . We aim to give our guests a clean and comfortable stay . Hope to see you again in Bundy.

10/10 Excellent

Lana

Liked: Cleanliness, staff & service
The hotel was easy to access and had good parking availability. Check in was fast. Most importantly, the room was really clean and comfortable.
Stayed 1 night in May 2023
Response from Rachelle on 2023/6/7
Hi Lana, Many thanks for your positive feedback. We strive to give our guests a clean and comfortable stay :)

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff good breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

John

Stayed 2 nights in Mar 2023

10/10 Excellent

ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money

10/10 Excellent

Mark, Cumbalum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented with modern amenities

10/10 Excellent

l.l.mills

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Null
Stayed 3 nights in Oct 2022

8/10 Good

Marc Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Nothing fancy but pretty good motel experience. Comfortable, clean and quick service.
Stayed 1 night in Oct 2022

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, great service at check-in and check-out
Stayed 1 night in Oct 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
Lady in Reception was very welcoming, rooms were a good size and they were clean😁
Stayed 1 night in Sep 2022

8/10 Good

clark

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No shower door water goes everywhere sharp corner on tiled half wall shower Couldn't find big wheelie bin to take rubbish out
Stayed 2 nights in Aug 2022

10/10 Excellent

sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY POLITE HELPFUL STAFF
Stayed 2 nights in Jul 2022

6/10 Okay

Sally

Traveled with partner
Liked: Staff & service
Nice and handy to the town center. Room a bit dated but comfortable enough
Stayed 1 night in Jul 2022

10/10 Excellent

mary

Liked: Staff & service, amenities, property conditions & facilities
I did not realize central heat isnt universal in Australia! This was the only place I stayed that had heat. It was clean, comfortable, quiet and the management was friendly and helpful. Bundaberg is a cute, quiet town. Transportation was the biggest Issue as I did not rent a car. Uber really doesnt exist. You push a button in the airport by luggage pickup to order a cab, but have not idea if they will come. the hotel mgt arranged rides for me and kind locals also gave me rides. Other than that, its a pleasant stay.
Stayed 3 nights in Jul 2022

10/10 Excellent

Steven

Stayed 1 night in Jul 2022

8/10 Good

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay the night. A varied breakfast menu to choose from. A small point of concern was my neighbour was a cigarette smoker who smoked outside his room but the smell drifted into my room.
Stayed 1 night in Jun 2022

10/10 Excellent

Nikki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice place to stay
Stayed 1 night in Jun 2022

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2022