Biwako Otsukan Tours

The location is good. Close enough to metro stations to get around easily and the side streets around the hotel are pretty cool. The hotel itself is good but it didn’t meet the expectations we had going in to it. The room was spacious enough for two people and two large checked bags to go under the bed. The cleanliness was not to our expectations unfortunately. The bathtub handles and walls of the tub could do with some cleaning and the fan over the tub was full of caked dust. The shower head was also not the greatest as the spray was either too intense or too misty. Overall, I would only recommend if you get a good deal on your room rate, otherwise there are plenty of other hotel options.

At the time of our stay (Oct 2026) this was a brand new property. Everything was new and clean. The staff were great and very friendly, made us feel very welcomed. Highlights are: 1. Great location within 5 minutes walk to multiple transit options, large department stores, and food places. 2. Waking machine and dryer in the room so you can pack light. 3. Spacious rooms with options for family. On the less positive side there's not much amenities to speak of.

The room had a weird smell. The breakfast was exactly the same for the whole week no variety or changes with was sad. Beside the 2 things above everything else at the hotel was great :) staff was helpfuland awsome.