「The internet connection is unstable. Other than that, it’s great place to stay. Friendly and competent staff. Clean room. Great bar. The hotel is within talking distance to the Lancaster train station (ca. 13-15 min) and local bus stops (ca. 5 min.)」
「Was always really clean, the staff was always quick to respond on whatsapp. Changed the towels frequently. Really nice position and really nice rooms.」
「The Royal is a great hotel situated in the quaint village of Heysham.
We loved our stay. Lots of nice walks and history. The hotel has a very relaxed and chilled atmosphere.
The food is excellent and all staff are friendly and display excellent communication and customer service skills.
Everwhere is spotlessly clean. Free parking is an added bonus.
We will be returning soon and I will recommend the Royal to my friends and family.」
「The staff went above and beyond when we were running late to ensure we were able to get into our room. They even deep cleaned my room before arrival to assist with my potential allergies. It really made our stay wonderful. I can most definitely recommend!
Only note to be aware is the bedrooms are upstairs and you need to be able to carry your bags up to them. 」
「The lady manager greeted us on arrival, she was very friendly and helpful and bubbly which made a difference to our stay it mad us feel welcome, the only thing was there wasn't always someone on reception.
The restaurant was nice but wasn't keen on the very large thick cut chips which were under cooked. And I'm not sure if the person serving us was a man or a woman...he spoke and looked like a man but had a dress on!!!
Although he/she was pleasant and helpful serving us, but I think he'd been...
「We had a very warm welcome on arrival. The staff here were very friendly and helpful. Very dog friendly and it was great we could eat with our dog in the bar. The family room was very clean and good size. Not a great view of the fire escape but it didn’t matter for one night. In a great location in the seafront and easy to park outside on the road for free. 」