「Very Scottish decor’ for some reason.
Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and...
「Very comfortable hotel, with a wonderful attentive staff. Well kept and clean hotel. Food was generous and very good.No problems or deficiencies encountered. Would certainly consider booking in future.」
「We stayed here for 2 nights and everything was good. All the staff were friendly and professional. The room was clean and had everything we needed. The pool and steam room were good. The gym was probably the biggest one I've seen in a hotel. Plenty of parking available. We slept very well here. Overall a great experience and we'd visit again, but have dinner somewhere else.」
「The hotel is stunning and the grounds around it are incrdible. The promenade walk was out of this world. Very friendly staff and helpful. The pool is very clean.
We had our cuckapoo with us and they were very loving towards him. Dogs are not allowed in the dinning room which wasnt an issue at all as we were allowed to stay on the bar side/dinning room. Lots of choices for food and breakfast. I would dedinitely go back. The rooms are huge and have just been refurbished. Thank you for making our...
「overall good. spacious and clean but somehow there is sewage smell nor sure where it comes from as the bathroom is very clean. otherwise it is good overall」
「Heather the manager was very friendly and welcoming.
We got our drinks at the bar and confirmed our stay and we had a lovely evening meal.
The room was spacious and comfortable with a shower and bath.It was very quiet.Breakfast in the morning was great and heather made us feel so at home.
Definitely would recommend a stay.」
「The internet connection is unstable. Other than that, it’s great place to stay. Friendly and competent staff. Clean room. Great bar. The hotel is within talking distance to the Lancaster train station (ca. 13-15 min) and local bus stops (ca. 5 min.)」
「The hotel building is beautiful and nice planed. Easy access from train station, less than 5 mins by walking. There's a super maket just right beside it. We had a good stay with it, it's a good hotel to consider when you visit the area.」
