「The location is great and nearby the ferry pier.
But the hotel is not in good maintenance at room, the toilet ceiling have a lot of dirty water marks, it looked disgusting. I booked a lakeview room that cost £250 a night, but not worth it, the room is really dilapidated, even they don't have a refrigerator at room, I needed to keep my birthday cake in their restaurant. The room price wss including the breakfast but it was lack of choice, they serve breakfast until 10:30 am, when I ordered...
「The internet connection is unstable. Other than that, it’s great place to stay. Friendly and competent staff. Clean room. Great bar. The hotel is within talking distance to the Lancaster train station (ca. 13-15 min) and local bus stops (ca. 5 min.)」
「The Royal is a great hotel situated in the quaint village of Heysham.
We loved our stay. Lots of nice walks and history. The hotel has a very relaxed and chilled atmosphere.
The food is excellent and all staff are friendly and display excellent communication and customer service skills.
Everwhere is spotlessly clean. Free parking is an added bonus.
We will be returning soon and I will recommend the Royal to my friends and family.」
「The staff went above and beyond when we were running late to ensure we were able to get into our room. They even deep cleaned my room before arrival to assist with my potential allergies. It really made our stay wonderful. I can most definitely recommend!
Only note to be aware is the bedrooms are upstairs and you need to be able to carry your bags up to them. 」
「The lady manager greeted us on arrival, she was very friendly and helpful and bubbly which made a difference to our stay it mad us feel welcome, the only thing was there wasn't always someone on reception.
The restaurant was nice but wasn't keen on the very large thick cut chips which were under cooked. And I'm not sure if the person serving us was a man or a woman...he spoke and looked like a man but had a dress on!!!
Although he/she was pleasant and helpful serving us, but I think he'd been...
「We had a very warm welcome on arrival. The staff here were very friendly and helpful. Very dog friendly and it was great we could eat with our dog in the bar. The family room was very clean and good size. Not a great view of the fire escape but it didn’t matter for one night. In a great location in the seafront and easy to park outside on the road for free. 」
「Lovely room, spacious and clean with a very comfortable bed
Nice size bathroom with complimentary soaps, shampoos etc
All rooms on first floor so could be an issue if you have mobility problems
Royal hotel bar/ restaurant quite busy so would recommend booking if you want to dine in. Food quality was excellent and a great service given.
Decent size car park across the road, always found a space to park even when it was busy in the bar
I would have no hesitation staying here again if I am in the...
「Did a quick 1 night stop over. Would stay here again staff helpful and friendly. Plenty of entertainment on all day and a band on in the evening. Food was very good and breakfast as you would expect. Even the price was ok 」
「The hotel building is beautiful and nice planed. Easy access from train station, less than 5 mins by walking. There's a super maket just right beside it. We had a good stay with it, it's a good hotel to consider when you visit the area.」
