"Excellency Rooms on Top floors are incredible. So nice to stay in a traditional luxury Japanese room. Use of Onsen each day was a great experience and the bonus of a private Onsen was great. Would stay again. Very friendly staff and all in all a very relaxing stay."
"Excellency Rooms on Top floors are incredible. So nice to stay in a traditional luxury Japanese room. Use of Onsen each day was a great experience and the bonus of a private Onsen was great. Would stay again. Very friendly staff and all in all a very relaxing stay."
"This place was a great relaxing getaway! The location was great overlooking Atami & the ocean. I would highly recommend booking a private onsen. My wife & I enjoyed that thoroughly. Dinner & breakfast were great as well. Thanks again to the Relax Resort team!"
"This place was a great relaxing getaway! The location was great overlooking Atami & the ocean. I would highly recommend booking a private onsen. My wife & I enjoyed that thoroughly. Dinner & breakfast were great as well. Thanks again to the Relax Resort team!"
"Very nice, new and clean. Food was great with side selection of both meat fish and vegetable dishes. The foot spar was under maintenence but it was too hot to sit outside anyway. Nice place would definitely stay again as it's also located a few mins walk from sea and the newly revitalized shopping streets."
"Very nice, new and clean. Food was great with side selection of both meat fish and vegetable dishes. The foot spar was under maintenence but it was too hot to sit outside anyway. Nice place would definitely stay again as it's also located a few mins walk from sea and the newly revitalized shopping streets."
"We were a family of 4 and stayed for 2 nights. Spacious and comfortable room (make sure to get the rooms with a sea view - watching the fireworks from our balcony was amazing), good hotel amenities and the breakfast and dinner buffets were excellent. Recommended"
"We were a family of 4 and stayed for 2 nights. Spacious and comfortable room (make sure to get the rooms with a sea view - watching the fireworks from our balcony was amazing), good hotel amenities and the breakfast and dinner buffets were excellent. Recommended"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent service. Not only was the stay memorable for us but the hotel staff exceeded expectations. When Uber blew it on a timed taxi hailing, they shuttled us up to the station to make our train - off schedule. Great service!
The buffet is also awesome and rooms are so sweet! Views are excellent and the location is at the heart of the beachfront. Pretty great spot to experience Atami.
Excellent service. Not only was the stay memorable for us but the hotel staff exceeded expectations. When Uber blew it on a timed taxi hailing, they shuttled us up to the station to make our train - off schedule. Great service!
The buffet is also awesome and rooms are so sweet! Views are excellent and the location is at the heart of the beachfront. Pretty great spot to experience Atami.
Beautiful property - absolutely breathtaking from the moment you arrive. The staff were super nice and helpful. David who works at the tea bar is also lovely. Amenities are great here and the rooms are spacious, clean and comfortable. We never wanted to leave. We got the forest room and it was so nice to wake up to. The public bath was also super clean and nice. Our skin felt great afterwards. Would highly recommend the dinner and breakfast there also. It was a big meal but so delicious.
Beautiful property - absolutely breathtaking from the moment you arrive. The staff were super nice and helpful. David who works at the tea bar is also lovely. Amenities are great here and the rooms are spacious, clean and comfortable. We never wanted to leave. We got the forest room and it was so nice to wake up to. The public bath was also super clean and nice. Our skin felt great afterwards. Would highly recommend the dinner and breakfast there also. It was a big meal but so delicious.
Pamela
Reviewed November 5, 2026Reviewed November 5, 2026
You gotta walk uphill for a few min but what awaits you is a sleek hotel and the beautiful ocean view makes the hike totally worth it. You can see the illuminated castle at night and the town of Atami.
Great staff and very clean facility. About 17min walk to the beach. A lot of dining options are about 10 min away.
You gotta walk uphill for a few min but what awaits you is a sleek hotel and the beautiful ocean view makes the hike totally worth it. You can see the illuminated castle at night and the town of Atami.
Great staff and very clean facility. About 17min walk to the beach. A lot of dining options are about 10 min away.
The stay was incredible! My friends and I had the most amazing girls getaway here. The service was incredible, and I think that the quality was great for the cost. The weather was nice when we were there, but a bit windy on the second day. The quality of the food was great as well. I have no complaints and would love to stay here again someday!
The stay was incredible! My friends and I had the most amazing girls getaway here. The service was incredible, and I think that the quality was great for the cost. The weather was nice when we were there, but a bit windy on the second day. The quality of the food was great as well. I have no complaints and would love to stay here again someday!
Lovely hotel. Very friendly and accommodating staff. Location is somewhat remote in that you need to take a cab to town. It is a wonderful hotel well suited to couples. Can accommodate families, but all in the same room. One bedroom
Is not a separate bedroom. Great onsen in the room. Lovely view. Washer/dryer. Can’t say enough wonderful things about the staff.
Lovely hotel. Very friendly and accommodating staff. Location is somewhat remote in that you need to take a cab to town. It is a wonderful hotel well suited to couples. Can accommodate families, but all in the same room. One bedroom
Is not a separate bedroom. Great onsen in the room. Lovely view. Washer/dryer. Can’t say enough wonderful things about the staff.
krista
Reviewed November 26, 2023Reviewed November 26, 2023
The room and reception were wonderful, and the staff provided excellent, hospitable service.
However, the shuttle bus service from Yugawara Station was very disappointing. I waited for 15 minutes at the instructed location, but the bus never stopped. It drove through the rotary so quickly that I didn't even see it coming and had no chance to board.
A tip for future guests: To avoid this issue, I highly recommend calling the hotel on your travel day to reconfirm the exact shuttle pickup time...
The room and reception were wonderful, and the staff provided excellent, hospitable service.
However, the shuttle bus service from Yugawara Station was very disappointing. I waited for 15 minutes at the instructed location, but the bus never stopped. It drove through the rotary so quickly that I didn't even see it coming and had no chance to board.
A tip for future guests: To avoid this issue, I highly recommend calling the hotel on your travel day to reconfirm the exact shuttle pickup time...