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Excellent service. Not only was the stay memorable for us but the hotel staff exceeded expectations. When Uber blew it on a timed taxi hailing, they shuttled us up to the station to make our train - off schedule. Great service! The buffet is also awesome and rooms are so sweet! Views are excellent and the location is at the heart of the beachfront. Pretty great spot to experience Atami.

Beautiful property - absolutely breathtaking from the moment you arrive. The staff were super nice and helpful. David who works at the tea bar is also lovely. Amenities are great here and the rooms are spacious, clean and comfortable. We never wanted to leave. We got the forest room and it was so nice to wake up to. The public bath was also super clean and nice. Our skin felt great afterwards. Would highly recommend the dinner and breakfast there also. It was a big meal but so delicious.

The staff at the ryokan was exceptional.

Nice clean place to stay and relax

You gotta walk uphill for a few min but what awaits you is a sleek hotel and the beautiful ocean view makes the hike totally worth it. You can see the illuminated castle at night and the town of Atami. Great staff and very clean facility. About 17min walk to the beach. A lot of dining options are about 10 min away.

The stay was incredible! My friends and I had the most amazing girls getaway here. The service was incredible, and I think that the quality was great for the cost. The weather was nice when we were there, but a bit windy on the second day. The quality of the food was great as well. I have no complaints and would love to stay here again someday!

Lovely hotel. Very friendly and accommodating staff. Location is somewhat remote in that you need to take a cab to town. It is a wonderful hotel well suited to couples. Can accommodate families, but all in the same room. One bedroom Is not a separate bedroom. Great onsen in the room. Lovely view. Washer/dryer. Can’t say enough wonderful things about the staff.

Loved the home and location. So peaceful and calming.

The room was huge.... The onsen was not crowded at all and the one on the top floor had a great view of the city. It was worth the price for sure :)

Breakfast is great. Onsen is fantastic. Staff are excellent!!!

The room and reception were wonderful, and the staff provided excellent, hospitable service. However, the shuttle bus service from Yugawara Station was very disappointing. I waited for 15 minutes at the instructed location, but the bus never stopped. It drove through the rotary so quickly that I didn't even see it coming and had no chance to board. A tip for future guests: To avoid this issue, I highly recommend calling the hotel on your travel day to reconfirm the exact shuttle pickup time...