"Nice on the surface level impression, but stingy about the things that mattered. The rooms had 3 trays of shower caps, tooth brushes, cotton swabs, etc., which were mostly unnecessary. The hotel only changed our sheets upon request once in 10 days. You could leave out a card requesting the sheets to be changed & then the request card completely disappeared after that. We were also only allowed 1 espresso pod per person, per day to use in our specialty maker. Otherwise, you could take instant coffee packs from the lobby. Real coffee drinkers don't like instant. You could request more sugar, but not more creamer. We are not accessive bathers & didn't always use our towls. We felt like impositions. Furthermore, many Americans don't watch CNN & was offered as the only English news."