西鳳凰城 5 星級飯店

「its great place than expectation」

「Always My favorite place to stay」

「This property is amazing! It's definitely a boutique hotel/resort and the grounds are gorgeous and very well maintained. The building I stayed in felt older but the rooms are large , updated and clean. I've stayed here twice now, and both times, the staff were excellent, from the front desk to the restaurant and pool staff to the spa, they were absolutely wonderful. We will definitely be back!」

「The hotel was fine. Staff was lovely. The Waterpark is great for young families. Lots of children. The water in the pools was not cooled and therefore not refreshing. Lazy river was nice. Restaurants were mediocre at best, yet costly. Many of the floors were slippery, including steps in main area, bathrooms in room and shower stalls. They forgot to clean our room and showed up at 5pm. Takes many many rings for guest services to answer phone. They were nice when answered. Perhaps they are...

「The property is beautiful and we had a great stay. The sun is hot as expected for July in Phoenix but we still enjoyed our time. Only negatives were the pool towels, bed pillows, and mattress. The rooms and areas are well kept, all staff were kind and helpful. I’ve never woke up with back pain like I did and the pillows were not as I would expect for such a nice property. Overall we enjoyed our stay.」

「Everything was wonderful, from the rooms to the staff. The food and service at Rita's was very good, especially breakfast. Looking forward to staying there again.」