Kansai Region 5 Stars Hotels

Incredible staff and attention to details. Hotel and room was immaculate. A++++

Location is by the Kamo river delta. Lots of fine restaurants around which the concierge booked for us on short notice. Michelin one and two star dinners. Well done. Suite was amazingly quiet, top floor with superb views. Staff was consistently there for us and granted every wish. Full kitchen, microwave and washer dryer. Hopsitality staff took care of everything. Thank you very much.

A truly exceptional and unique hotel experience in the heart of Higashiyama. I would recommend this hotel to anyone looking for a special place to stay while in Kyoto. A worthwhile destination in its own right, and absolutely wonderful hospitality and service.

This place was great. Super clean, amazing-friendly staff. Our family felt very comfortable here. They definitely went above and beyond. Not to mention the place was extremely clean.

Beautiful property and great service. Would stay again.

We had a great experience. The staff was amazing, especially Yuri and Rumi at the spa, Ryan at Nine Tails and Aditya at restaurant.

Simply put one of the best hotels in the world. What a magnificent place.

The experience is simply amazing. I would come visit again. Staff is helpful and friendly. The environment is quiet and relaxing.

I would like to say thank you to all staff members at Espacio Nagoya Castle Hotel for providing such warm hospitality and high quality service. All staff members at the hotel were kind and very professional in taking my requests even after business hours with detail and sophisticated manner. I would highly recommend staying at Espacio Nagoya Castle to all my friends.

The Oriental Hotel was very comfortable and attractive with lovely views of the bay or mountains. The staff were extremely helpful, pleasant and overall very charming. The location is in the upscale shopping district and next door to a museum and attached to Barney's New York. The food was really quite good both in the restaurant and room service. I loved the Japanese breakfast! Unlike the Mandarin Oriental in Tokyo, the Oriental Hotel is very generous and you are allowed a set breakfast and...

Loved the sweeping view from our room on the 46th floor. Have never stayed at a hotel with the quickest available elevators! The staff were very quick to provide service. The access to shopping is amazing and had to purchase another suitcase. The hotel was so convenient to return to the room to drop off packages and start all over again. Access to the subway was more than convenient as well as the access to three floors of dining options. There is even a museum on one of the lower floors.

Beautiful hotel. Very clean and the staff is excellent!

Shops nearby

The hotel was beautiful, food great, and the butler service was very helpful setting up reservations, planning day trips, and coordinating our schedule. It was definitely the best stay of our trip in Japan.

What a great find! Loved the stunning and harmonious design of this property, the cleanliness and the service. The breakfasts were pretty generous in span and nicely displayed. Overall I loved the property.

What an incredible gem of a property with the best staff of associates. Great location for temple and shrine visits. An easy taxi/uber ride to the downtown area to visit food market and other great areas The attention to all the details is next level!

Everything was 10/10

I give 5 stars to all ratings parameters. It can be a SIX star hotel. One of the best Ritz Carlton in the world. Luxury modern amenities with preserved japanese culture , that permeates into hotel service, hotel decor and ambience. It transports you to an luxury escape from the daily routine! It wakes up all 5 senses! The hotel MIZUKA restaurant transcends the japanese food to a new level and experience, worthy of Michelin star recognition!

Staff was extremely helpful. Jacobo at the concierge made our stay so enjoyable he made superb itineraries recommendations. He also recommended restaurants and cafés to go and he made the reservations for us. I highly recommend this facility.