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Best hotel in SF and probably my favorite in the states. Impeccable service, love the rooms, cleanliness, looking over SF and the bay, bath with a view, walkways with 360 views, chocolates, and overall quality of items.

Best hotel in San Francisco. A real classic!

Gorgeous hotel in downtown San Francisco. Clean, front staff was courteous, efficient and friendly. Location is close to a lot of great destinations around downtown. One small gripe is the staff in the bar lounge area were definitely waking up on the wrong side of the bed. Got very nasty very quick for no reason, they apologized later, after i continued to be friendly, but it was too late - whatever, didn't take away from the hotel overall, definitely worth it.

We stayed in the Club level and everything was wonderful. The only suggestion would be to have some vegetarian options available other than salads when we let you know ahead of time that we would be staying with you. Hats off to the chef for the best lemon tart I have ever eaten!

Wonderful! Friendly staff, great amenities, great central location. Lived the gym!

The reception staff are friendly and welcoming, especially Sukina and the entire staff, the level of cleanliness is excellent and everything is excellent

Whether traveling or scheduling a special occasion event, this is the absolute best spot to stay in San Francisco. Elegant, luxurious and well appointed. Beautiful, serene and very clean accomadations. The staff are top-notch and take the very best care of you with exceptional service, considerations and prompt attention to any request. It was my husbands birthday and the hotel staff was so gracious in taking the time to make sure we had an exceptional stay and it was. The spa and pool are also...

It is within walking distance of all the best tourist attractions and some great art galleries.

This is a newly renovated late 1800's mansion impeccably done in period decor. 7 rooms open with 5 more to be renovated. A little construction noise during the day but not bad. It was stylish with a welcoming professional staff. The breakfast was included and an ala carte choice from 6 or 7 gourmet choices. Excellent dinner menu which we did not have time to try. We will return!

Overall experience was terrific. Very comfortable with a helpful staff.