東京中部 5 星級飯店

「Incredible 」

「Nice view!」

「there was a situation happened and feel your staff was handle it not properly . I was in your restaurant meet someone but a colleague who was check in with me together requested change the key for her to get into my room and you just did but not double check with me. you change the key for her but then I was not able enter the room. 」

「服务，硬件都无可挑剔。」

「good」

「I like it! 」

「I have been visiting this hotel since 2012. This is my 4th visit. This is a beautiful hotel, with lovely rooms and deep plunge bathtubs nestled in the snowy forest. But what makes this the most amazing hotel is the staff and the service. As someone who travels the world for business rarely have I seen such honest hospitality and attentiveness. From laying our your warm ski boots out in the morning before you set off for the day, to welcoming you home after the day with your warm dry boots...

「Very good location, right above the Oedo Line, 20min taxi ride from Haneda Airport. Hotel staffs are professional and helpful, will stay again for my next Tokyo trip! 」