Palmdale 4 Stars Hotels

"A great location for a. I sit to Hollywood "

"I stayed at Sheraton Universal Hotel for two nights in a two-bedroom suite with a sofa bed sleeper, as we are a family of five. The biggest advantage of this hotel is its location. It’s extremely convenient for visiting Universal Studios Hollywood. The room itself was spacious enough for our family and generally clean, which we appreciated. However, several issues made this stay very disappointing for the price point. One major issue is that the Jacuzzi was out of service, and this was not communicated at the time of booking. That was a letdown, especially since amenities like that often influence hotel choice. On top of that, we had ongoing problems with guest services. The first night, we called twice requesting bedding for the sleeper sofa, which was not provided in the room. Both calls went unanswered and the bedding never arrived. The second night was worse. We called three separate times and still never received a fitted sheet for the sofa bed. We had to make do without proper bedding for the entire stay, which was uncomfortable and unacceptable for a suite meant to accommodate five people. Overall, while the location and room size are good, the lack of communication, unresponsive guest services, and missing or unavailable amenities made this a frustrating experience. I would likely choose a different hotel in the area next time."

"Great"

"Had to request an ice bucket, ironing board and iron. "

"Great stay, very friendly staff, super clean rooms with great views !!"

"Rooms and hotel was clean but the pool and hot tub was disappointing. The water was cloudy and looked dirty. Only 2 jets in the hot tubs were working."

"I would definitely come back. It's a small-ish hotel in the heart of the LA Live district. The lobby is modest, but the second floor outdoor patio is great. It's a good size, overlooks Figuero at Olympic (roads), has comfortable seating, and a nice long fountain. The room was tidy, the towels were soft, and the bed and chairs were comfortable."

"Tried to Valet park, stood there for 15 minutes finally asked the gentlemen 20 feet from me about valet? Response was no valet today? Ok could they could have put a sign out or verbally say sorry not valet today?"

"Super friendly staff and immaculate cleaning services. Stayed there with my son for 4 nights. Rooftop bar and pool a bonus. Yummy cocktails. Rooms was on the small side, but bed super comfy and we didn’t spend much time in the room. Would happily come back!"