Lake Zurich 4 Stars Hotels

"Enjoyed My stay"

"I have stayed in many of the hotels adjacent or near by the convention center in Rosemont, and I would say the Hyatt is the best in terms of those that are actually connected to the CC (an important consideration with variable weather). The hotel itself is spartan and a bit dated, but rooms are immaculate, and the staff is kind and patient. The workout facility is above average. Now for the criticisms: There was a pipe repair during my visit, and the water was shut off, with no notice given to many guests like me, for 3 hours right before/after check-out on the day of departure. Suggestion was given to management to inform all registered guests in advance with text notifications rather than the printed sheets that were evidently available at the front desk 24hours prior to water shut off. I am a low maintenance traveler who rarely has a need to stop at the front desk after checking in, so I had no way of knowing about the pending inconvenience. This necessitated a last minute scramble in my part to reschedule the rest of my day. Complaint was register upon checkout, and desk agent was gracious and professional. "

"Best hotel gym! Spacious, lots of equipment, water, towels, clean. Room was great, very spacious and clean. Staff was friendly and informative"

"Bar was amazing "