Very disappointed. It was an uncomfortable stay. The TV in the room was not working. I called guest services 3 different time, but it was not fixed. There was a loud humming in the room, as if a large compressor was running next to it 24x7. This sound was even there while I had the AC turned OFF. The 3rd issue was that that there is a gap of 3 - 4 inches between the window and the blinds/curtains, so essentially the room cannot be dark at night, by design. Worst was the morning when the sunlight shined on my face right through that wide gap. The 4th issue was there was no shower gel in the bathroom. The container was there in the bath, but it was empty. When I did bring this up with the receptionist while checking out, she laughed it off, maybe because my tone was nice. I am very disappointed, considering that I saw positive the reviews before booking.