Reservation made, it was canceled without notification.
Byron
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Brice
家庭旅遊
2025 年 8 月 10 日
喜歡:設施服務
Great suites and the front desk is great with checking you in
Brice
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Yasuji
2025 年 8 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect!
Yasuji
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Lee
家庭旅遊
2025 年 8 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel
Lee
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Charles
家庭旅遊, 親子旅遊
2025 年 8 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very helpful
Charles
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Jorge
2025 年 8 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice place, amazing features. Would be nice to know the rooftop is closed
Jorge
於 2025 年 7 月住了 5 晚
4/10 不太好
Jennifer
2025 年 8 月 5 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The lobby has a cool vibe. Friendly staff. Our room was incredibly loud and shook from the HVAC (I think). It kept us up all night as even the beds moved. I noted similar noise where the breakfast was served.
The breakfast was quite nice.
Jennifer
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Andrew
2025 年 8 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful
Andrew
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Kelly
團體旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful hotel. Very clean and such friendly helpful staff. Def recommend!
Kelly
於 2025 年 8 月住了 3 晚
10/10 有夠讚
ShaWanda,Lake Villa
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Smooth check in, loved the room. I will definitely come back.
ShaWanda
於 2025 年 8 月住了 1 晚
6/10 一般般
J
2025 年 8 月 4 日
Overall, I was satisfied with the property. What I liked the most is the location. They do not clean the room on a daily basis if you're staying multiple days which was fine with me. We were on the 22nd floor but unfortunately our view was blocked by other buildings. My reservation inclued free breakfast buffett and free drink tickets. Not everybody got those, it depended on the reservation. i didn't use the drink tickets but did take advantage of the breakfast buffet which was pretty good.I thought I was going to pay $159 a night but it ended up being a little over $250 with fees that did not include $75 per night for valet. i just needed a place to park the car and yeah, everywhere I could find was very expensive. If you reserve your room through expedia, be prepared for extra fees.
J
於 2025 年 7 月住了 4 晚
6/10 一般般
Frank
家庭旅遊
2025 年 8 月 3 日
喜歡:整潔度
不喜歡:設施服務
This hotel is in a convenient and walkable area of Chicago and it was very easy to get a cab. The room was clean and modern. But we weren’t really happy with our overall experience. We arrived early before our room was ready. The hotel staff said they would call me when our room was ready but they never did. I had a presentation to give and needed to use their business center because my room wasn’t ready. Totally understandable. However, the business center was a closet type room that would only fit one person. Thankfully it was available. When I went back to the desk and asked to check in, I was informed their was an additional $215 charge that was for 6 bottles of water, use of wifi and the gym. It was not optional. I felt that truly unfair. I didn’t need the wifi and had no want to use the gym. It was ridiculous. And then we found out they didn’t even clean rooms on a daily basis. It we wanted our trash removed, it would be an extra charge. So we had to sit with empty food containers from our takeout in our room all weekend. I will say the beds were comfy by the room was hot. The air was set to 75 and you weren’t allowed to adjust it. We will not be going back there for our next trip to Chicago.
Frank
於 2025 年 8 月住了 2 晚
6/10 一般般
Brian
家庭旅遊
2025 年 8 月 3 日
不喜歡:員工素質
Hotel near MagMile was ok HOWEVER the staff never responded to any expedia messages and early check in was a complete waste of time. I checked in through expedia and via a text from their hotel all for nothing 12 hours before other then to be charged twice for the security deposit. Room was not available when we arrived at 1pm. We left to eat and shop and never received any response through expedia and never received a text to the cell phone # i left at check in. I called from restaurant and was told they were behind and room probably not ready till 5pm. We returned at 4pm and sat in the lobby waiting for our room to be available. My daughter closed her eyes at one point and a staff member woke her up with a pillow telling her "dis is a hotel, you cant sleep here" I didn't see this interaction because i was at the front desk asking AGAIN if my room was ready and probably would have strangled the rude foreigner. This idiot should be fired immediately and has no reason to be working at a hotel or speaking to customers on vacation. IF WE HAD OUR ROOM WE WOULDNT HAVE TO SIT IN THE LOBBY WITH OUR LUGGAGE AND CLOSE OUR EYES WAITING FOR THE HOTEL TO CLEAN THE ROOM WE PAID FOR!!! Ive stayed in Chicago over a hundred times throughout my life and this was the single worst experience by far for myself and my children. I would not recommend staying at this hotel that clearly does not appreciate your business or know how to accommodate it's guests properly. So many other options.
Brian
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Stefano
情侶出遊, 團體旅遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ok
Stefano
於 2025 年 8 月住了 1 晚
6/10 一般般
SANO
2025 年 8 月 2 日
喜歡:整潔度
不喜歡:住宿環境和硬體
久しぶりにホテルらしい施設だった。スタッフの数とエレベーターの数が少ないのは、問題かも。
SANO
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jacqueline
親子旅遊
2025 年 8 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Jacqueline
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jesse
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Place is great! Great breakfast, unique rooms, pretty artsy
Jesse
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Carol
家庭旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Unique hotel with friendly staff. Lots of amenities offered. Location is excellent if you want to be by the Mag Mile.
Carol
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tabitha
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The reviews on Google initially scared me, however, they were not true for myself. Everything was amazing. I felt safe the entire time. The benefits package made the trip even better. The location was perfect. I just wish room service came when advised to myself. I stayed for 5 days and was told room service comes on the 3rd day (she came on the 4th). Other than that, id always come here during my stays in Chicago.
Tabitha
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Lydia
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Two staff members, Alex and Raymond, were super helpful. Great to work with, kind, and the person who checked me in his name I don’t remember was also great. Everybody at the front desk really
Lydia
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Johnny
商務旅客, 家庭旅遊
2025 年 7 月 30 日
喜歡:住宿環境和硬體
不喜歡:整潔度和員工素質
The property had bad customer service and a not so hospitable. My restroom smelled like mildew. And they couldn't take care of the issue for a full day. I couldn't shower because of this issue. And was only refunded a hundred when the room wasnt 100 percent ready. Manager and staff weee not helpful at all. Very unsatisfied with my stay.
Johnny
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Nicholas
2025 年 7 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location, great price
Nicholas
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jocelyn,Chicago
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I recommend staying here if it’s your first time in Chicago really nice view and that really nice area nice staff and really spacious.
Jocelyn
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Jacqueline
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was amazing. Very comfortable. The staff was friendly and helpful. It was a little expensive for me, but it was also worth it. They serve an amazing breakfast!!
The hotel is conveniently located. Everywhere i needed to go was within walking distance.