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Love the location for its close proximity to the Art Institute and to public transportation. The room rate was reasonable and the room was spacious and comfortable.

Very pleasant staff especially Amber and Jesus. Perfect location.

The hotel looks beautiful upon entering however, we had a room that was a bit run down that "wrapped" around a corner part of the building and it was very cramped for the two of us. Upon checking out, I expressed my thoughts with the Concierge (Bouchaib Oumelaz), he was awesome. Very apologetic. ...

Nice staff, nice lobby, nice neighborhood, room's furnitures are old but clean

The rooms were dated and tired and needed updating. the corridors smelt of cigarette smoke.

The view from this hotel was perfect. Truly allows you to enjoy the Chicago skyline.

Beautiful lobby & history. Old world elegance. Unfortunately, room carpet had ground in dirt and inside window was very dirty with small spiders. Bedding clean & comfortable. Good location.

Great location and lovely prestige suite with awesome beds.

Hotel is pretty low profile, while its address is mainly central to all the things you can do in the loop when visiting downtown Chicago

It was convenient to work in my room and close to airport

Perfect location for all attractions. Walkable distance to everything

Location was fantastic, one block off of the Magnificent Mile and waking distance to a ton of attractions. The staff was extremely helpful (especially Vianca) with a booking snafu through Expedia and very quickly handled any request we had. The facilities are clean and the beds were extremely comfortable. ...