Glen Head 4 Stars Hotels

"Short walk to theaters and time Square. "

"Overall, I had a good stay. I understand the building is old, but there were things that are basic maintenance that needed to be done. Example, paint chipping off the doors and moulding, the ceiling above the shower was bubbling from the moisture, and there's no fan/vent in the bathroom. The heater did not work, it was blowing out cold air and actually dropped the temperature of the room, thankfully we had warmer weather. It was overall very clean, and the sheets and towels were fresh and clean. I only stayed one night, and it was good enough for that, if I was staying longer, I definitely would have asked for the heat to be addressed. The staff was very nice and check in was very smooth."

"Great location, friendly staff, including Danny on the desk who was very helpful!"

"Great location."

"Room was very clean and bed very comfy. WiFi was easy to connect to, and great proximity to everything!"

"This was definitely one of the better hotels in which I’ve stayed in NYC. Large rooms, friendly staff, respectful guests and the rooftop is fantastic."

"Great stay!"

"AWFUL experience overall. We arrived for check-in at midnight and the reception staff was extremely hostile. Any basic information had to be dragged out through questions, and the overall attitude felt very unwelcoming. One very important detail: the hotel charges $8 for every Amazon package received, which is NOT mentioned anywhere in their description. On top of that, the package pickup process is TERRIBLE — you have to wait in the same huge check-in line just to collect packages you already paid for at "available hours". We had 24 packages and ended up paying an ABSURD amount. It honestly felt exploitative and wasted hours of our trip, adding the stress on our moods. Some packages were marked as received but were lost somewhere in the hotel, so more waiting time and stress. What made this EVEN WORSE was how outdated and manual their processes were — staff were literally handling package tracking with paper and pencil by hand, which explains the disorganization. The bathroom had no ventilation/extractor fan, the room was cold, and there was no heating available. So discusting. I’ve traveled to NYC 4 times before and stayed in other hotels that were better, more professional and better priced. This hotel seemed to charge extra for absolutely everything while offering a much worse experience overall. Shoutout to the only truly helpful person we encountered there: Pablo from engineering, who kindly provided us with a portable heater. You suck, as a team and as a hotel."

"Pay attention to the elevators when you press you floor. It tells you what elevator to catch. Not sure the issues that people had.. catch the correct elevator and you have zero issues. "