The staff were very nice and helpful, and the hotel is nice overall. But, we did have some issues with some things in the room.
They advertised having "Pillowtop mattresses", but that was not the case in our "Deluxe Double Queen" room. We found the mattresses to be just a regular mattress that was a bit too firm. The pillows were also too firm, and not very lofty.
The windows seemed a bit outdated and didn't seal well, so street noise kept us from falling asleep right away, and there was also a bit of a draft. So, I had to use a bath towel to block the draft from the window that was closest to the bed that my wife and I slept in.
Also, the room phone was completely dead. It appeared to me that the electrical adapter was missing, but the maintenance person, who was very nice, told us that they'd have to put in a service call to the manufacturer. Wasn't going to happen during our 2 night stay. But, he did jot down the main hotel number for us to call from our cell phones in case we needed something.
Don't get me wrong though, even though there were some issues, they weren't deal-breakers for us. The price was pretty good, compared to similar area hotels, it's in an ideal area for what we came to do/see, overall the room, the hotel, & the staff were nice, & they have a decent deal with a garage that's within a short walk. If we stay again, we would try to get a room that's not facing the street. We probably wouldn't have much of a view, but I think it would be quieter.