橡樹園 3 星級飯店

「I booked a room with breakfast included, but they ended up not providing it, and they even charge for coffee.」

「The A/C was broken, did not function at all; the shower door has high pitch squeaking sound every time i closed it. Everything else is good.」

「I checked in at 8 pm.Room is dirty with someone’s hair on the desk and room is filled with someone else’s perfume smell. Toilet still have paper in it. The room card’s demagnetize frequently. I have to go to front desk to reactivate again and again. Happened to have my door card deactivated unfortunately around 1am while getting some ice. No one’s at the reception and no staff is around. Waited there till around 3:15am when the reception lady returned from somewhere. Definitely terrible...

「Someone entered the room at 8:00 a.m. with a key card. Every hour. When are you leaving」

「.」

「不错」

「Great place to relax and refocus」

「The Hyatt Royal Oak is a nice hotel situated in the tony suburb of Royal Oak. Our stay was very pleasant. Our room was nice. The breakfast was fine. We didn't use the gym or lounge. The price is higher than I would expect for this type of hotel but there is a dearth of hotel choices in the area. I would stay there if I visit Royal Oak again.」

「Good customer service and good location 」