紐奧良 3 星級飯店

「When I arrived to check in, I was handed my rooms key and told, "we have overbooked and as far as rooms go, you get what you get." I had prepaid for a king bed room. I received a double bed room. When I pressed the issue, I was told there were other hotels nearby if I wasn't going to take what I was given. I then asked about a late checkout. I was quickly told that would not be an option even though I had spoken to someone two days prior about it and they said it was something they could easily...

「Good size rooms and comfortable bed」

「服务态度还可以」

「Nice place, just the entrace from Parking feels little unusual. 」

「Rooms are clean, but front desk staff is unfriendly and unhelpful. We paid an extra $500 to upgrade to a “premium” suite in the courtyard, only to find out that it meant a tiny window facing down to the courtyard from the 4th floor but you are looking at another building 15ft across from you, no view. When we inquired about this, we were told the “premium” means free snacks topped up in the room every day. This means 2 small bags of chips, 2 chocolate bars and 1 soda a day. They missed one day...

「In general, I liked the hotel and the rooms were very clean. I had booked the hotel because it had a hot tub, but unfortunately it wasn't working when we got there. We notified the staff (who apparently didn't know how a hot tub worked) It still wasn't working when we left, 6 days later. Had a coffee maker in the room, but had to request regular coffee, and front desk didn't seem to want to make any effort in finding any.」

「It's very noisy. This place is not suitable for accommodation.」

「very good！」