Carter Norwood 3 Stars Hotels

"Room was very clean. House keeping so nice. Front staff absolutely miserable other than the young man. We were supposed to check in at 4, and walked in at 5:30 and older woman said “your rooms not done, not sure when it will be.” Then proceeded to just sit in her chair and give us no update or anything. Elevators are very old and sketchy. Laundry was down. The lobby area smelled terrible because something leaked while we were there. Other than a beautiful pool area, definitely not a hotel to bring children to. "

"The hotel is very nice. The food in the restaurant is very good. During our stay approx 80-90% of the guests were cheerleaders for a competition. The bar/restaurant staff would not allow the cheerleaders to use the tables in the restaurant for food they brought in even though there was no one there to use them. This seems like a silly rule for guests that are almost fully funding the resort for the week. Some flexibility should be allowed. I would also like to add that the gym equipment is missing some key attachments. The cable weight machine is not usable without these attachements. The equipment was in the same state last year when we visited. I discussed this with maintenance last year and also this year but no improvements have been made. "

"The rooms were clean and the pool area was neat and orderly. I loved the location to the beach and the staff was very helpful. I wish the breakfast was a little healthier but it was always stocked. Overall I feel it was a very very good choice for us to stay. "

"The room had a few cosmetic flaws. Chipped paint by the sliding balcony door. But the room was clean. Staff was friendly. Being able to walk right out to the beach was the best. "