Newport Coast 2 Stars Hotels

"Good for the price. Nice staff."

"Toilet was not functioning after check-in and when we let the front desk know, we were told that we could not switch rooms and that we would have to wait until morning to have maintenance come and look at it and to use the lobby restroom. After a long day of driving this was extremely inconvenient especially since our room was on the opposite side of the lobby. When my child needed to use the restroom, we did end up going to the lobby restroom...where the toilet was clogged. I had to ask for a plunger from the front desk to unclog someone else's waste so my child could use the restroom. Front desk was unapologetic and instead of offering to help with the bathroom, they were totally fine with letting a guest take a plunger wrapped in a plastic bag. Besides that, the shower had hair in it and the blankets had visible stains. We always stay here for our trips into Anaheim and have stayed multiple times... but honestly, never again. We'll pay extra to stay somewhere with actual clean and working facilities where I won't need to borrow a plunger to clear someone else's mess."

"The first time we stayed there they put us in the room right by the housekeeping room and we walked in and saw two cockroaches. Went and told front office and they put us in another room. I thought ide give it another chance due to them having a suite with bunk beds. I was never advised that I would have to request for housekeeping and so for 2 days my room wasn’t cleaned until I was finally advised that a request is needed. I don’t know why they have do not disturb signs if housekeeping doesn’t even come. Then when they did they only made 1 out of 3beds took old towels gave new ones and that was it. To pay over 1k for 4 nights and have crappy service is insane. I keep trying to speak with a manager and have yet to speak to one. I will never stay there again."