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"Cannot phrase this Hotel enough. Rooms are fine ours had a balacony. Lovely breakfast. Staff very helpful, friendly and shared information. Lovely garden/terrace area. It is the opposite end to the train station part of the way going uphill but very near Glacier Paradise cable car. No reason not to book this hotel. "

"This property was amazing! Clean room, spacious, free mini bar, breakfast included was AMAZING! Nice walk from the train station or you can call the hotel for a pickup in their little taxi. Close proximity to all of what Zermatt has to offer. We will definitely stay here again when visiting this charming town. "

"Good "

"Oldest hotel in Zermatt! - had a lovely corner room with a view of the Matterhorn! Room looked like the pics (with quality swiss heritage decor). Service/reception was excellent and breakfast was delicious! They even called to see if we needed a complimentary pick up/drop off to the train station with their electric vehicle. Reception gave us incorrect info upon our arrival which unfortunately negatively affected one of our activities, but they did acknowledge and apologized multiple times. We enjoyed our short stay before boarding the Glacier Express! "

"Excellent breakfast , they also offered evening tea/ coffee with some nice home made cakes "

"The room was very clean and beds made daily. The bed was comfortable. It was very quiet and we enjoyed our stay. The continental style breakfast was very good, with delicious bread/rolls/pastries. It was self service, which we prefer. We had a big balcony, which was lovely, though not a great view, due to the location, surrounded by other buildings - though in the centre of town. The decor/furniture was a bit dated and could do with being modernised. However, we had a great stay!"

"Everything was clean, looks newn well maintained rooms/ amenities!! Food was high quality but you should go at the breakfast because i don't think they refilled food after specific time or depending on how many guests are there..?"

"Overall a fantastic place to stay! Breakfast was great. Room was great. We had the cube room. Excellent!"

"Not recommended"