Find Family Hotels in Zermatt

"The staff, particularly Michael, was so accommodating, we thought he owned the property (which he told us he did not). The room was comfortable and clean, the property was spotless and the breakfast exceeded all of our expectations. This was a last minute find and the experience was amazing. "

"The position that the hotel has is amazing. "

"Beautiful and well appointed. The shuttle from the train was greatly appreciated. "

"Wonderful to visit again. Staff so friendly and helpful at reception !!Ali the bartender so professional and willing to give recommendations for dinners and activities. Spa accommodations fantastic. Hope to return soon. "

"Review I recently had the pleasure of staying at an amazing hotel that exceeded all expectations. The room was uniquely designed, offering a blend of comfort and aesthetic charm that made our stay memorable. What truly set this experience apart was the exceptional service. Celebrating our anniversary, we were delighted to find a beautifully set breakfast table arranged in a perfect spot, adorned with chocolates, champagne, and fresh flowers—a thoughtful gesture that added a personal touch to our celebration. The staff were outstanding, attentive, and genuinely committed to ensuring our comfort. The culinary offerings were equally impressive, with a made-to-order breakfast that featured fresh, delicious options tailored to our preferences. They have a fantastic spa too which we did not have time to visit but it looked truly exceptional. Overall, this was one of the best hospitality experiences we've ever had, marked by impeccable service, excellent amenities, and a warm, welcoming atmosphere."

"Check in is at 1530. I arrived at 1515 and was made to wait despite the room being available and the chubby gentleman at the front desk just talking with the young lady he was mentoring in the few minutes until 1530. In fact, everything about this hotel was excellent except the interactions with the chubby gentleman from reception. That fellow is a liability to the property. The other staff are friendly, engaging and helpful."

"Very conveniently located. Loved having a patio. Breakfast was very good. Clean and great bathroom. "

"Walking around was easy to go in ether direction "

"This was an excellent experience in a 3* hotel. Staff in every department from inital check in until leaving and everything in between was superb. Breakfast had a great variety of foods and the welcoming cake and coffee etc, was a lovely gesture. Thank you all. I will certainly be reccomehding the Butterfly 曆 ❤️ "