SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

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Luxury
4.5 star property
10

Exceptional

Wellness sanctuary in Zermatt

Alpine serenity awaits at the full-service Adaptogenic Spa with salt therapy rooms and saunas. Enjoy breakfast with local cheeses before relaxing in the pool or attending complimentary yoga. Steps from Zermatt's train station with stunning Matterhorn views.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is NT$10,296
NT$10,997 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Double Room

A modern hotel room with a large bed, a bedside table, a round mirror, and a view of the outdoors through sheer curtains.

Double Room

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for View Double Room

A modern bedroom with a bed, pillows, a bedside table with a lamp, and a wall-mounted mirror.

View Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room +

A bedroom with a large bed, bedside tables with lamps, a desk with a chair, and framed pictures on the wall.

Double Room +

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for View Double Room +

A modern hotel room with a large bed, a seating area, and a small table with a book and a bottle.

View Double Room +

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The High

A hotel room with a large bed, two chairs, a desk with a chair, a TV, and a view of the outside.

The High

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a sofa, a small round table, a TV mounted on the wall, and a bed with a red blanket.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for View Junior Suite

A mountain resort with chalet-style buildings, a prominent mountain peak, and a clear sky.

View Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite

A modern living room with a sofa, coffee table, fireplace, and artwork on the walls.

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Friends & Family View Suite

A view of a mountain with a snow-capped peak, a building with balconies, and a forested hillside.

Friends & Family View Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Friends & Family Suite +

A modern living room with a sofa, a dining table, and chairs.

Friends & Family Suite +

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for View Apartment

A hotel room with a large bed, a round wall light, and a view of the city through sheer curtains.

View Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Penthouse

A mountain town with traditional wooden buildings and a prominent mountain peak in the background.

Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Cottage

A bedroom with a bed, two bedside lamps, a window with a view, and a wooden floor.

Cottage

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Trundle Bed

View all photos for Double Room Ground Floor

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the outside.

Double Room Ground Floor

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Friends & Family Ground Floor

A hotel room with a large bed, a mounted TV, a built-in shelf, and a view of the outside balcony.

Friends & Family Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Apartment Ground Floor

A neatly made bed with a white and maroon bedspread, a single maroon pillow, and a small bedside table with a book, a glass, and a yellow apple.

Family Apartment Ground Floor

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Sofa Bed

APARTMENT STANDARD

  • Sleeps 10

APARTMENT WITH VIEWS

  • Sleeps 10

Bed in dormitory STANDARD

  • Sleeps 1
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About the neighborhood

Zermatt is home to SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel. Sunnegga Ski Resort and Matterhorn Glacier Ride are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Matterhorn Museum and Kirchbrücke are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as ice skating and sledding. Visit our Zermatt travel guide
Map
Bahnhofplatz 18, Zermatt, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    8 min walk - 0.7 km
  • Zermatt Visitor Center
    2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular
    5 min walk - 0.4 km
  • Matterhorn Museum
    6 min walk - 0.6 km

Getting around

  • Zermatt Gornergratbahn Station
    2 min walk
  • Sion (SIR)
    78 min drive

Restaurants

  • McDonald's
    4 min walk
  • Harry's Ski Bar
    5 min walk
  • Walliserkanne
    5 min walk
  • Schweizerhof Kitchen
    4 min walk
  • Restaurant Derby
    4 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

  • Luxury hotel near Sunnegga Ski Resort
  • Located close to Matterhorn Museum and Kirchbrücke, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel provides a free breakfast buffet, a terrace, and a garden. Indulge in a sports massage, a body wrap, and a manicure/pedicure at the onsite spa. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool along with sun loungers
    • Tour/ticket assistance, luggage storage, and a front-desk safe
    • Multilingual staff, helicopter/airplane tours, and smoke-free premises
    • A porter/bellhop, a billiards/pool table, and massage treatment rooms
  • Room features
  • All guestrooms are individually furnished, and include comforts such as heated floors and bathrobes, in addition to thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Children's slippers and childcare services
    • Children's robes, hair dryers, and shampoo
    • 70-cm flat-screen TVs with cable channels
    • Wardrobes/closets, heated floors, and electric kettles

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The price is NT$15,664
NT$16,568 total
includes taxes & fees
Oct 20 - Oct 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM

The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Welcoming dogs only

1 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 150.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

As of 2026/9/19, prices found for a 1-night stay for 2 adults at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel on 2026/9/28 start from NT$10,296, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of CHF 20 per pet, per night.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-out is at 11:00 AM.

Where is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel located?

Situated in Zermatt, this luxury hotel is within a 10-minute walk of Matterhorn Museum and Kirchbrücke. Sunnegga Ski Resort is 1.3 mi (2 km) away. Zermatt Gornergratbahn Station and Zermatt Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 261 out of 275 reviews
Rating 8 - Good. 9 out of 275 reviews
Rating 6 - Okay. 4 out of 275 reviews
Rating 4 - Poor. 1 out of 275 reviews
Rating 2 - Terrible. 0 out of 275 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk from the station, very welcoming staff and a great breakfast.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, hospitality especially breakfast was terrific.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Check-in was done quick and seamless, the room was spacious and clean, and the staff were attentive and helpful throughout. Would highly recommend!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all felt well taken care of. Caring staff and wonderful amenities and spa.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome. A standout in Switzerland. So clean, so nice, and every amenity you could ask for. So glad we found it and wouldn’t stay anywhere else in Zermatt.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed so much this hotel as every member of staff was kind and polite, its all facility was good and breakfast was also fine. What was the most surprising was all instruments for yoga in the room were free to use. Swim and exercise wear should be brought when you stay, since you will find yourself enjoying those activities there. I would say it is also good that the hotel is located so nearby the Zermatt station just behind the Gornergrat railway station. You can enhance your stay in Zermatt with this hotel definitely.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all respects especially staff. After noon tea with treats was unexpected. View of Matterhorn spectacular.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seeing the Matterhorn from bed is a joy to behold! Staff were super friendly and the breakfast AMAZING!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, warm staff, and great breakfast!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. It was, by far, the highlight of our trip traversing Switzerland. Alexandria at check in was amazing. She helped us to navigate and shift our itinerary due to closures. She was beyond kind. Our room, wow, AMAZING! We had a lovely little balcony with direct views of the Matterhorn. We were so very pleased. I highly recommend Schloss Zermatt. Best breakfast and afternoon snacks.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Loved our time at hotel! We had a great breakfast each morning Room was clean and spacious….spa was great too!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is the best! And the hotel staff is very friendly
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, Alexandra and her staff were fabulous. Every detail of the hotel has been so well thought out. The apartment was spacious and spotlessly clean and we loved the Spa, Bar and Breakfast. Wouldn’t stay anywhere else in Zermatt.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. It’s so clean. The location is good and it’s a super nice hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Very friendly staff. Very close to the train station and main shopping.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great… the location of the hotel, friendliness of the staff, cleanliness, the pool and lockers for skies… the free breakfast buffet. We just couldn’t ask for more! Amazing
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, very friendly and helpful staff.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, just next door to Zermatt and Gornergrat train stations and the city center
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, I enjoyed my family trip.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel, close to the train station. Clean, friendly staff and the best Spa!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Our stay was magnificent! Very close to downtown and the staff is very friendly and helpful!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying here, it’s really close to the station, has a great pool, gym and spa area and rooms are really comfortable
Stayed 1 night in Apr 2025