Naco Aparthotel & Spa offers a peaceful mountain retreat with a breakfast buffet and indoor pool with sun loungers. The property features a garden, and the Arca spa provides soothing massages. Helpful staff can guide guests to nearby sledding and snowboarding opportunities.
Located in Zermatt, Naco Aparthotel by Arca Spa is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Spend some time exploring the area's activities, including skiing. Visit our Zermatt travel guide
Spend your day on the slopes, and return to Naco Aparthotel by Arca Spa to take a dip in an indoor pool and relax in a full-service spa. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Thoughtful touches include bathrobes and slippers, and also available are free WiFi and an electric kettle.
Naco Aparthotel by Arca Spa offers 25 accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, slippers, and hair dryers.
This Zermatt aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an indoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.
Free buffet breakfast available daily 7:00 AM to 11:00 AM
Bedrooms
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Bathrobes
Bathtub or shower
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Outdoor areas
Garden
Terrace
Laundry
Laundry facilities
Work spaces
Desk
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Smoking not allowed
Services and conveniences
Daily housekeeping
Electrical adapters
Free local calls
Free newspapers in lobby
Guidebooks
Iron/ironing board on request
Limited-hour front desk
Luggage storage
Multilingual staff
Phone
Restaurant dining guides
Safe
Safe at front desk
Location highlights
In the mountains
Things to do
Bicycle rentals
Sledding
Snowboarding
Snowshoeing
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
25 units
Bicycle rentals
Garden
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Kitchen/kitchenette fee: CHF 30 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Pool access available from 8:00 AM to 9:30 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Frequently asked questions
Does Naco Aparthotel by Arca Spa have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:30 PM.
How much does it cost to stay at Naco Aparthotel by Arca Spa?
As of 2026/5/19, prices found for a 1-night stay for 2 adults at Naco Aparthotel by Arca Spa on 2026/5/25 start from NT$9,269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Naco Aparthotel by Arca Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Naco Aparthotel by Arca Spa?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.
What time is check-out at Naco Aparthotel by Arca Spa?
Check-out is at 11:30 AM.
Where is Naco Aparthotel by Arca Spa located?
Located near the slopes, this Zermatt aparthotel is in the mountains and within a 15-minute walk of Tour Monte Rosa, Zermatt–Sunnegga Funicular, and Zermatt - Furi. Zermatt-Matterhorn Ski Paradise is steps away. Zermatt (QZB-Zermatt Train Station) and Zermatt Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Naco Aparthotel by Arca Spa Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window