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Mont Cervin Palace

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Luxury
5.0 star property
9.8

Exceptional

Alpine sanctuary in Zermatt

A beautiful alpine pool beckons with warm waters and attentive attendants. Three restaurants serve excellent cuisine with spectacular Matterhorn views. Guests enjoy brilliant spa facilities or use the convenient ski room before returning to the mountain.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
The current price is NT$20,692
NT$21,792 total
includes taxes & fees
Jul 12 - Jul 13

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Alpine Classic Double Room, Mountain View

Alpine Classic Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Alpine Classic Double Room, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 270 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Superior Double Room, Mountain View

Alpine Superior Double Room, Mountain View | View from room

Alpine Superior Double Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 372 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Junior Suite, Montain View

Alpine Junior Suite, Montain View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Montain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 428 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Junior Suite, Matterhorn View

Alpine Junior Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 503 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Classic Suite, Mountain view

Alpine Classic Suite, Mountain view | Living area | TV, toys, pay movies

Alpine Classic Suite, Mountain view

  • Mountain view
  • 581 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Suite, Matterhorn View

Alpine Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Suite, Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 580 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Only Me

Alpine Only Me | Minibar, in-room safe, desk, soundproofing

Alpine Only Me

9.4 out of 10
Exceptional
(3 reviews)
  • Valley view
  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Chalet Classic Double Room, Mountain View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 255 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Chalet Open Suite, Matterhorn view (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Open Suite, Matterhorn view (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 642 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

  • Mountain view
  • 255 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

Chalet Open Suite Classic, Mountain View (Le Petit Cervin) | View from room

Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 645 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located in Zermatt City Centre, a neighborhood in Zermatt, Mont Cervin Palace is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Traveling with kids? Consider Feeblitz Summer Toboggan Run and Frachey-Alpe Ciarcerio Funicular. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing. Visit our Zermatt travel guide
Map
Bahnhofstrasse 31, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • Zermatt - Furi
    Zermatt - Furi
    2 min walk - 0.2 km
  • Furi - Riffelberg
    Furi - Riffelberg
    2 min walk - 0.2 km
  • Furi Ski Area
    Furi Ski Area
    2 min walk - 0.2 km
  • Matterhorn Museum
    2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station
    4 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • Hotel Post Zermatt
    1 min walk
  • Brown Cow Pub
    1 min walk
  • McDonald's
    2 min walk
  • Le Petit Royal
    2 min walk
  • Whymper-Stube
    2 min walk

About this property

Mont Cervin Palace

  • Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise
  • You can look forward to free full breakfast, a terrace, and shopping on site at Mont Cervin Palace. Treat yourself to a deep-tissue massage, a body treatment, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool and an indoor pool, along with sun loungers
    • Free train station pick-up, supervised childcare (surcharge), and snow sports gear
    • Luggage storage, a computer station, and free newspapers
    • 5 meeting rooms, massage treatment rooms, and tour/ticket assistance
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 150 rooms boast comforts such as 24-hour room service and bathrobes, as well as perks like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with tubs or showers and children's robes
    • TVs with cable channels
    • Heating, daily housekeeping, and desks

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Similar properties

Restaurant
Schweizerhof Zermatt
Zermatt City Centre
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
9.6 out of 10, Exceptional, 263 reviews
The price is NT$11,974
NT$12,742 total
includes taxes & fees
Jul 5 - Jul 6
Schweizerhof Zermatt
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grill Le Cervin
  • Le Restaurant
  • Ristorante Capri

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Concierge desk]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 13 and June 12.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from December to September
Pool access available from 7:30 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

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Reviews

Mont Cervin Palace Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 190 out of 214 reviews
Rating 8 - Good. 13 out of 214 reviews
Rating 6 - Okay. 7 out of 214 reviews
Rating 4 - Poor. 1 out of 214 reviews
Rating 2 - Terrible. 3 out of 214 reviews

Reviews

Verified

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities
Very nice and well located property
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Location, staff and hospitality.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Well situated and excellent staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. 10/10. Loved the sauna and steam rooms. Everyone was so helpful and kind, great stay.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel & the fantastic staff that work there was exceptional. We had 11 days at the Mont Cervin Palace for our honeymoon and the staff could not do enough for us. From the moment we arrived until the day we left everything was perfect. From Pedro in the boot room,staff in the bar & restaurants….it was all perfect. Can’t wait to return.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Some of the best service I’ve ever received anywhere in the world. Upscale but very comfortable. Staff are friendly and exceptionally helpful. The layout of the hotel and amenities was very convenient. The location close to the gondola is also nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yildirim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and service
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jade

Liked: Cleanliness, amenities, property conditions & facilities
We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and excellent service.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Neomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations excellent staff and service must stay!!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, and the activities were incredible!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Livija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in the heart of Zermatt

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful Spa is brilliant and the water is nice and warm
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Manav

Liked: Cleanliness, staff & service, amenities
Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Hesky

Liked: Cleanliness, staff & service, property conditions & facilities
A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area.

One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5. The service was the best! I will be staying at this hotel again on my next visit.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Claudio and the staff were all amazing. Professional and super efficient yet with a homey atmosphere for a very high end property. Nothing was too much for them! Hotel manager was also terrific. Will definitely stay there again. Very welcoming and happy environment. Thank you Mont Cervin Palace!!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous! What makes this property stand out is the exceptional service from the staff. From the concierge desk, to the reception staff to the spa/pool desk attendant, to the restaurant servers and management to the shuttle service, we received truly excellent care and attention. We will be back!
Stayed 1 night in Apr 2024
Verified

8/10 Good

May

Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. I was very disappointed in my check in. I reserved and paid for 3 rooms. I was traveling with a group of 6 ladies. I had to check us all in as I had reserved and paid for the rooms. The other rooms were available on arrive and on the 5th floor with a lovely view of the mountains. My room wasn't available for a couple of hours and I was put in a room on the second floor overlooking the roof of the property. I was never asked if I wanted one of the nicer rooms. I'm glad my traveling friends got a super nice room but was very disappointed in my room. Bathroom was half the size of the others as well. I asked to be moved to the same floor the others were on but was told it would be an additional $1000 swiss francs. They knew we were traveling together. I thought this could have been handled better. The receptionist was a very sweet person and the manager, who I asked to speak with was also professional and nice. I was just disappointed they didn't make accomodations for my request.
Stayed 2 nights in Aug 2023