A beautiful alpine pool beckons with warm waters and attentive attendants. Three restaurants serve excellent cuisine with spectacular Matterhorn views. Guests enjoy brilliant spa facilities or use the convenient ski room before returning to the mountain.
Located in Zermatt City Centre, a neighborhood in Zermatt, Mont Cervin Palace is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing. Visit our Zermatt travel guide
Bahnhofstrasse 31, Zermatt, VS, 3920
What's nearby
Zermatt-Matterhorn Ski Paradise
1 min walk - 0.0 km
Zermatt - Furi
2 min walk - 0.2 km
Furi Ski Area
2 min walk - 0.2 km
Furi - Riffelberg
2 min walk - 0.2 km
Matterhorn Museum
2 min walk - 0.2 km
Getting around
Zermatt Gornergratbahn Station
4 min walk
Geneva International Airport (GVA)
162 min drive
Restaurants
McDonald's
2 min walk
Le Petit Royal
2 min walk
Restaurant du Pont
3 min walk
Golden India
3 min walk
Ristorante Molino Seilerhaus
1 min walk
About this property
Mont Cervin Palace
Luxury family-friendly hotel in the mountains
A short walk from Zermatt-Matterhorn Ski Paradise, Mont Cervin Palace provides free full breakfast, a terrace, and shopping on site. Treat yourself to a massage, a body scrub, or reflexology at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool and an indoor pool, along with sun loungers
Free train station pick-up, supervised childcare (surcharge), and a billiards/pool table
5 meeting rooms, a 24-hour front desk, and wedding services
Coffee/tea in the lobby, multilingual staff, and a porter/bellhop
Guest reviews speak highly of the helpful staff
Room features
All 150 rooms boast comforts such as 24-hour room service and bathrobes, as well as perks like free WiFi and safes.
Extra amenities include:
Bathrooms with tubs or showers and children's robes
TVs with cable channels
Heating, daily housekeeping, and desks
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Roundtrip airport shuttle (surcharge) during limited hours on request
Free train station pick-up shuttle
Ski shuttle nearby
Wheelchair-accessible parking available
Food and drink
Free full breakfast
3 restaurants
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Grill Le Cervin
Le Restaurant
Ristorante Capri
Things to do
Arcade/game room
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Helicopter/airplane tours
Hot tub
Indoor pool
Library
Playground
Sauna
Seasonal outdoor pool
Shopping
Ski equipment rentals
Ski passes
Ski storage
Snow sports gear
Steam room
TV in common areas
Family friendly
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
5 meeting rooms
Business center
Computer station
Conference center
Outdoors
Garden
In the mountains
Pool loungers
Terrace
Full-service spa
10 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
4 buildings
Banquet hall
Designated smoking areas (fines apply)
Fireplace in lobby
Traditional architecture
Room amenities
Bathroom
Bathrobes
Bathtub or shower
Children's robes
Free toiletries
Hair dryer
Private bathroom
Slippers
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Pay movies
TV with cable/satellite channels
Food and drink
24-hour room service
Espresso maker
Free bottled water
Minibar
More
Connecting rooms available
Desk
Free weekday newspapers
Heating
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Concierge desk]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Renovations and closures
The property is closed between September 20 and December 10.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CHF 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 200.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 40.00 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: CHF 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from December to September
Pool access available from 7:30 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property class
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Frequently asked questions
Does Mont Cervin Palace have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 7:30 AM–8:00 PM.
The pool is closed seasonally each year from September 20 to December 10.
How much does it cost to stay at Mont Cervin Palace?
As of 2026/8/18, prices found for a 1-night stay for 2 adults at Mont Cervin Palace on 2026/8/24 start from NT$21,785, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mont Cervin Palace pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of CHF 40.00 per pet, per day. Service animals are exempt from fees.
What time is check-in at Mont Cervin Palace?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Mont Cervin Palace?
Check-out is at noon.
Does Mont Cervin Palace provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Mont Cervin Palace located?
This family-friendly Zermatt hotel is located in the mountains, steps from Zermatt-Matterhorn Ski Paradise, Matterhorn Museum, and St. Mauritius Church. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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