「The hotel is close to the Hyde Park and Buckingham Palace. The staffs were very nice and helpful. However, the equipments in the gym are a bit obsolete. It was cold in the hotel room although the heat had been turned to the maximum.」
「The hotel is close to the Hyde Park and Buckingham Palace. The staffs were very nice and helpful. However, the equipments in the gym are a bit obsolete. It was cold in the hotel room although the heat had been turned to the maximum.」
「Very traditional and classic English hotel. I love the old style of building itself as you cannot experience in other 5 star hotel. Room is tiny but bed is superb. They seems lack of staff during night time as some of the orders took a while to be done. 」
「Very traditional and classic English hotel. I love the old style of building itself as you cannot experience in other 5 star hotel. Room is tiny but bed is superb. They seems lack of staff during night time as some of the orders took a while to be done. 」
「Home feeling. Kitchen well equipped like home. Concierge services are excellent. we booked all tours and restaurant reservations before we arrived and everything is well handled.」
「Home feeling. Kitchen well equipped like home. Concierge services are excellent. we booked all tours and restaurant reservations before we arrived and everything is well handled.」
「This is a lovely hotel in an amazing location. The staff are all super friendly and helpful and go out of their way to make you feel at home and looked after. Only caveats are that the rooms are small and that it being a gorgeous old building, it doesn't have a lift/elevator, so if you have heavy luggage or issues with stairs, ask for ground floor rooms.」
「This is a lovely hotel in an amazing location. The staff are all super friendly and helpful and go out of their way to make you feel at home and looked after. Only caveats are that the rooms are small and that it being a gorgeous old building, it doesn't have a lift/elevator, so if you have heavy luggage or issues with stairs, ask for ground floor rooms.」
「Hotel is newly opened, nice environment and excellent location. However, not enough caring as 5-star Hotel, can’t find TV remote control in the room, no coffee mixer / spoon, no trash in the room, only one in toilet.
The most important for me, cannot connect wifi in my room, only able to connect the main hotel wifi, but coverage so bad and always disconnected.」
「Hotel is newly opened, nice environment and excellent location. However, not enough caring as 5-star Hotel, can’t find TV remote control in the room, no coffee mixer / spoon, no trash in the room, only one in toilet.
The most important for me, cannot connect wifi in my room, only able to connect the main hotel wifi, but coverage so bad and always disconnected.」
"Great location,very close to train and tube stations. Staff is helpful, especially manager Barbara - helping me to upgrade from single room to twin room for several days during my two-week stay. Can walk to Buckingham Palace, St James Park, Hyde Park within 10-15 minutes. Quite a lot of restaurants and shops including M&S.
Would definitely stay again. "
"Early check-in is allowed. Thank you. Location is good especially u are going to/from airport. U can catch heathrow express train.
Got grocery shop, restaurant, bus stop, train station nearby.
Room is for one person.
You have to leave room key behind before you walk out hotel.
Room door will close itself. It will slam itself. So it may wake you or ur neighbour up.
A typical old hotel.
when I move around, I will make noise, whenever I step on the floor, wood floor sound. I also don't want to disturb my neighbour so I can't do much in the room."
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."