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"Pool areas very nice with lots of seating. Could use more shaded areas though Food at the restaurants was good but a little over priced"

"Yes, my grandson loved it"

"I really enjoyed the property my mom used to work at Westgate lake resorts and I used to drop her off and pick her up but I never stayed on the property well she died in 2015 so my recent stay was very nostalgic for me I thought about her the entire time I enjoyed the room so much I didn't go anywhere"

"The hotel nice and everything was good the only thing i did not like is that i was there for 3 nights and they did not do room service or cleaning for the whole stay "

"Jonathan at check in was extremely helpful! He guided us on how to best plan out our day at Universal Epic. Highly recommend the resort."

"Ve"

"Clean very spacious rooms and very good value and location for your money"

"Yes"

"The reception was polite and the service was okay, but the room was not completely clean. When we asked them to send housekeeping to clean it, they didn’t actually clean the room; they only made the bed. We also ran out of toilet paper because it wasn’t replaced, and when we tried to contact the reception several times to request more, it was difficult to reach them."