Find Hotel with a Concierge in Shinagawa

This was possibly the best place I ever stayed at! I can honestly say the whole experience was unbelievable, beautiful room, great amenities, great service, and love the area as well! Definitely a must go!!!

Staff was tremendous and this was a super fun historic stay.

Helpful staff , available to to via text with questions during our stay. Did run out of hot water late at night in shower ; but earlier in day all was well.

Nice quiet neighborhood located near two train stations within 10 minutes away and many convenience stores. For what i can tell, the property only had five rooms; one room per floor, which made this feel more like a private apartment and not a typical "hotel" like we are accustomed to in the US. Room was well maintained and soap/shampoo, toothbrushes, pajamas, provided. Refrigerator/freezer, microwave, stove and dishes/cups/utensils also provided. Heated toilet seat and bidet too. Oh, and...

My family and I stayed at Tokyo Marriott for 8 nights. It was such a beautiful, spacious room for 4 of us. At first I was worried that the hotel would be out of the way, but it wasn't a far walk to the Shinagawa station. There's also a lot of places to eat and see near the hotel, in the Kita-Shinagawa area, and Gotanda/Osaki area. There is also a Family Mart right downstairs!

Our stay at Guest House Shinagawa was beyond our expectations. Truly this as the best place we ever stay. My brother lost his passport, one of the front desk clerks went with him to the police station and helped him with the paper work, also calling to the train station to see if someone returned it. This is just to name a few. So cozy and fun to stay. Highly highly recommend this place, and surely my place if l go back to Tokyo. 5 STARS!!!!! Thank you!!!!

The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

Clean , good service and great location

We had a wonderful experience. The service was incredible and the hotel is very beautiful! We will definitely stay here when we come again

I recently stayed at villa fontaine premier hotel in Haneda airport and had an absolutely wonderful experience. From the moment I arrived, the staff made me feel incredibly welcome. The check-in process was smooth and efficient, and the staff were always friendly and helpful throughout my stay. The room was spacious, clean, and well-appointed, with all the amenities I could need. The bed was exceptionally comfortable, ensuring I had a restful night’s sleep. I also appreciated the thoughtful...

Finding an entrance was somewhat tricky. From Shimbashi station, use the Shiodome exit, turn right to find an escalator up near Tully's coffee, take another escalator to the far right of the plaza next to an Italian restaurant, once on the 3rd floor above the ground, take a skywalk across the street to the building on the right, a news media building on the lower floors. Walk across the 3rd floor to the elevators on the far right, then take the elevators up to the 25th floor labeled Hotel...

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

Very convenient to Tokyo Station. Wonderful stay, clean and quiet even during their renovation period. Hotel staff are always very professional and accommodating.

Very helpful staff, close to Shibuya Station, wonderful room amenities. It was hard to find at first because it’s on the third floor of the Sakura Tower. The staff mentioned that they’re working on improving signage and directions.

The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice. This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.

Really great hotel. Excellent location, walkable to tons of dining options, supermarkets and shopping. The hotel is exceptionally clean. The staff is wonderful and pleasant to deal with. What we loved was hotel’s snack area (open until 10pm). They always had little snacks that guests could enjoy, ranging from coffee/tea to yoghurt and baked goodies. We were a family of 4 and had 2 connecting rooms. The rooms are not very spacious, but the beds are very comfortable. No noise issues whatsoever. We...

We had a wonderful stay at Grand Bach. The rooms were unique, quiet, comfortable and clean, and the black out blinds were a lifesaver for helping us get over jet lag. The close walk to great shopping, bars and restaurants was another huge plus. Will be back!

Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo. I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across. Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...

Friendly staff.

Absolutely lovely hotel with impeccable service and attention to detail. Complimentary beverages in the mini-bar were a very nice touch and the Japanese breakfast was very good. Subway stop was right down the block so very convenient for getting around the city. Not a lot in the immediate area in terms of restaurants but with the subway so close, it was not a problem. Will definitely stay again.