Sotetsu Shinagawa hotels

"I didn't know how to work the AC "

"The room was spotless, beds comfy, staff friendly and helpful. We paid for the buffet breakfast one morning- nothing special. "

"Fantastic hotel, instantly recognisable in an amazing location. Plenty of amazing food and drink at the door, and a 7-11 in the building!"

"The food was great, the room was nice and the facilities amazing. The Japanese staff were so nice and helpful but the reason for is less star is the lady at the front desk who was not Japanese was quite rude. Other than that this stay would have been 5 stars all round."

"👍"

"The pool was closed because it was ‘winter’. It must be a Canadian thing because it was not cold out. Lol"

"Breakfast was great , make sure you get it included with your room. The room was nice, but mattress was very hard. Housekeeping didn’t really care so I had to make a complaint at the front desk Surrounding areas were close to the train station and stores. Front desk & baggage handlers were great. I spent 5 nights here and loved it"

" CLean room and convenient for a night arrival to japan"

"A bit dated but clean lodging. There was a sewage smell that persisted in the bathroom which was not pleasant. Smooth check in and check out, they were able to receive our luggage transfer bags. Very convenient location near subway, malls, grocery store, donki, and quick subway ride to Skytree. It is a bit farther to shinjuku and shibuya if that is your main destination. I quite liked the quieter feel of the area but college kids wished we were closer if that is a concern for any. Overall a good stay minus the sewage bathroom smell. "