「Our experience at this hotel was amazing. The location and amenities were impressive. The staff, especially Susana, went above and beyond with the level of service offered and made this our most memorable stay. I would recommend this hotel without hesitation.」
「I had a wonderful stay at this apartment in Porto! Everything was perfect — the location is unbeatable, right in the heart of the city, yet quiet and peaceful at night. The apartment was spotless, beautifully kept, and had all the essentials for a comfortable stay. I truly appreciated the calm atmosphere after long days exploring the city. Thank you for a lovely experience — I would absolutely stay here again!」
「Wonderful B&B that was clean, safe, affordable, centrally located and with very helpful staff. Ajita was exceptionally helpful with our arrival, recommending where to eat and what to see during our visit. She also served us several nice breakfasts. Highly recommend and would definitely stay again. 」
「It was an amazing experience to stay in this hotel, staff are very nice and friendly, hotel is beautiful, well designed, the room is very clean. I will definitely come back again.」
「This is one of the best hotel experience I have. Very stylish design of hotel, clean and comfortable room, friendly staff who is willing to share with you anything about the city. Great breakfast too!」
「The staff was great, the breakfast was great. They have coffee and snacks available all the time. The room was large and clean. The area is right on the water, so very convenient to shopping and dining. It felt very safe. There is a staff member at the door at all times, and they had great recommendations as to where to go and what to see. The shower was large and the water pressure was good (that's important to me). Overall a great place to stay, and our favorite place on our travels through...
「Very comfortable hotel, location was perfect. Close to wonderful restaurants and all the best sites, easy walking distance to the river.
Great vibe all round 」
「It was a great accommodation for me. It was a cozy spacious apartment for couple. The staffs are friendly and helpful. Location is good .I would love to stay there again 」
「All of my family loves this place. It was so lovely to see a beautiful garden from my balcony.
Would recommend this house. The breakfast was apparently simple but healthy. Fruit bowl is very nice! 」
「Very nice apartment, well furnished, big enough, with pantry, out flat is 2nd floor, no lift, wifi is very good, owner provide a smartphone with wifi services for the guest easy to find tourist info, Location is good and bad, good is in front of high st, a lot of restaurant n shops nearby, indoor car park is in front of the apartment, bad is after noon time , almost every 5-10 mins can heard the police/ambulance car pass thru, crazy noise, specially in Friday night , peoples who drinking in the...
「The Hotel was excellent. Staff was super helpful and the Spa was very nice . my only criticism is that the rooms don’t have a lot of room to move around and drawers . We went for 7 nights and had to pretty much live out of the suitcases but other than that this hotel was super . 」
「The studio was just as pictured and furnished
Lovely. It was also very clean and lots of shopping to walk too. On weekends the are craft fairs with local items to buy across the street. Lots of places to party but our room was very quiet. I’d definitely stay there again. 」
「I stayed at the apartment for two nights. The apartment is spacious and well equipped, and very centrally located.
The hotel itself is very beautiful especially the library.
The front office team are very helpful and kind. Many thanks to Iris and Daniel for their help.
I had drinks at the bar one night and Miguel had offered great recommendations on wine.
It was a lovely stay and hope to stay in the hotel next time.」
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "