This little gem was a wonderful surprise! We absolutely loved the staff at this hotel! Luis and Philipe were amazing! Before our check-in, I contacted the hotel via email, and I received a complete, helpful response from Philipe. When we arrived at the hotel, our room was not quite ready. Luis made us coffee (with frothy milk--not plain coffee), and we sat and chatted with him in the lobby. He made several restaurant recommendations for us while we waited. We tried two of these during our stay, and they did not disappoint. The room was a typical European room, small, but it was clean and the bed was very comfy. The real star was the view from the room--we were lucky enough to have Luis upgrade us to a riverfront room for our stay, and the view was spectacular. Each morning we were served an amazing breakfast of fresh fruit, coffee, pastry, bread and cheeses/meats. One morning we asked Luis if he could arrange a blanket and corkscrew for a picnic later in the day, and when we returned to the hotel before heading to the picnic, Philipe had everything ready for us. These two were a great team. The hotel location is right along the river where there are plenty of restaurants and bars. I would stay here again in a heartbeat thanks to Luis and Philipe. In fact, we have shared our breakfast photos (so beautifully presented) with friends and provided them with the name of the hotel. Our stay was absolutely perfect.