十大人氣羅克維爾飯店推薦 | 羅克維爾住宿訂房限時優惠 最低 NT$2,275 起

「We had a volleyball tournament and stayed just for the night. The hotel is older, but it was updated as much as possible and clean. Staff was very friendly, pool and hot tub were decent. There is an attached bar (we didn’t go) and gas, restaurants and coffee right across the street. It isn’t luxurious but was just fine for the night!! 」

「Definitely pet friendly awesome owner clean room breakfast was great」

「clean room」

「The restaurant below the hotel is delicious. The basic rooms are just a simple small room with a bed and bathroom, the suite was worth the extra money. Stairs are a little steep to get up carrying your luggage, Parking was across the street but not a terrible walk, Overall I enjoyed my stay.」

「Staff at the desk was very hard to understand. 」

「Services and people are good and willing to help. Yet, room is a bit smaller under of my expectation. It seems like a suite from the booking which is not in fact. However, no regret to stay there.」

「There was no hot water for a shower」

「Good location. Clean room. Staff was polite and helpful.」

「Pool was broken, told us after we pd. Lamps didn't work. Shower didn't work. Hot brkfast, ha what a joke!!! 」

「It would have been great if they would have put on the Website for the property and on Expedia that the pool was going to be closed for painting. We checked before we booked and checked when we got to the property and it was not posted. The night counter petson was very rude when asked about it and said it is posted on the front counter and was very rude about the situation. 」

「Check out is at 11 am management called me at 10 am to remind me that check out is at 11am.this is so unprofessional that it defies belief.the heat for the room was an extremely loud wall unit.even though there is baseboard heating. The room could have had brighter lighting.When I asked around town about the hotel , everyone, I spoke to said it had a bad reputation.saf state of affairs in the hospitality industry」

「All in all, the overall experience is a pleasant surprise in this 2-1/2 star hotel. The room was bigger and the level of cleanliness was better than expected. The coin-operated self-serviced laundromat on the floor was an added pleasant surprise. If there is an need in the future for a hotel room in the surrounding area, this hotel will be my priority choice.」

「Different themes for the rooms is a fun touch 」

「Overall is fine, cleaning and Nice service. But breakfast is poor」

「The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.」

「The Breakfast was mediocre, I was underwhelmed by the lack of quality. The rooms were very clean and the property was clean. Staff were kind and pleasant. 」