「La propiedad es excelente, el departamento es super comodo, limpio, buenas camas, equipado para cocina, se puede llevar la despensa del supermercado, tiene estacionamiento propio, es muy bueno que diario hacen limpieza. La azotea es genial con varias piscinas grandes, servicio de toallas, de snacks, muy agradable y comodo. El personal muy amable, sus espacios muy agradables y comodos. Solo la señal del celular es baja dentro del departamento y considero deben limpiar con detalle el área de la...
「Nice accommodation to stay in Playa Del Carmen. Very easy to communicate with the staff, who were very quick to respond via Whatsapp.
Only thing to note is that the pool is in a different building (only 4 blocks away), which I wasn't aware of when booking. Additionally, the rooms lack external windows, resulting in no natural sunlight. It wasn't an issue for me.
I would recommend this if you're looking for accommodation in Playa del Carmen that offers value for money. 」
「Super tranquila nuestra estancia, muy segura y controlado el acceso, limpieza, instalaciones y equipamiento de la cocina suficiente para que prepares comida. La zona de alberca muy agradable y cuenta con elevador. Se encuentra relativamente 3 supermercados y estás a 2 calles del centro donde hay varios negocios de comida, telefonía, ropa, lavanderías. No tiene estacionamiento pero dejas el auto frente a los apartamentos, sin problema de espacio.」
「Great service.
Place clean but needs a deep clean.
Microwave need to be situated somewhere else.
Safe needs to be fixed.
Rug has to go. No need in a warm place like Playa.
It would be better if the occupier can create their own entry code.
Also, you should provide free access to the main entrance.
Thank you!」
「Warning! Don’t book this place. My reservation got cancelled on the day I was scheduled to check in. The listing states that I will get instructions by email 48 hours before check in. I didn’t get any email and I got anxious when I didn’t get any instructions. I noticed the contact number provided was INVALID. The number was listed us 55555, a fake number. This host obviously doesn’t want anyone to call him/her for information/confirmation/questions. In the afternoon of the day, I got a message...
「Very beautiful condo, had everything you needed for a great stay, located on quiet street 1 block from the end of 5th ave with tons of amazing food options right outside your door. Roof top pool was beautiful with nice loungers up top. Had hot water! Communication was great with hosts. Would definitely stay here again. They offered complimentary cleaning service once during the stay but we didn’t feel the need to use! 」
「Great condo, more spacious than pictures, excellent communication, beautiful ocean view and pool and beach. Some awesome dining just down the road. We loved our stay!」
"This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room' or 'this is the general problem'. The daily activities and restaurants are good but I think the room itself is the basic of which the problem and technicians visits, really bother our holiday mood."