Apartments in Quintana Roo

"Very relaxed upbeat hotel, just what we needed!"

"las habitaciones ya se ven muy descuidadas, con falta de mantenimiento, pero están limpias. el problema es que se escucha todo, literalmente si están viendo la televisión en el cuarto de a lado se escucha en tu habitación, así que no puedes descansar en las noches por todo el ruido de afuera. La comida es decente, es una buena relación calidad-precio. No es un hotel caro, así que no esperes demasiado"

"Overall, my experience at Riu Palace Las Americas was good, but it really depends on what kind of trip you’re looking for. This hotel has a much more laid-back atmosphere, making it ideal for older travelers and couples who want to relax. If you’re expecting a lively, party-style resort, this is definitely not it. That said, there were a few issues that stood out. When I arrived, my patio furniture was oddly placed inside the room instead of out on the patio, which was inconvenient. The shower also wasn’t in the best condition—there was a noticeable pile of dirt in the corner, which was disappointing. Additionally, the lighting throughout the room could be improved, as it felt dim and not very inviting. One of the biggest drawbacks was the air conditioning—it doesn’t go lower than 73°, and that limit seems to apply across the entire hotel, which made it a bit uncomfortable at times. In summary, while the resort has a calm and pleasant vibe, there are some maintenance and comfort issues that could be addressed to improve the overall experience."

"The cleaning team was great. The bathroom was huge, and the shower was very spacious — that was amazing. The AC was very loud, so we had to turn it off at night. Every morning, the floor became very wet and slippery. When we first arrived, the building smelled a bit like mold. Maybe because it’s an older building that was renovated. After a while, we got used to the smell. The staff was very friendly. The receptionists were especially nice and helpful. The food was delicious. We enjoyed both buffets and the Italian restaurant. I do wish they cleaned the beach seaweed better. There was a tractor raking the sand, but it didn’t actually remove the seaweed. The swimming pool was nice, and there was enough space for everyone. The kids’ pool was large and looked very fun, but we didn’t use it because my child is already too old for it."

"Highly recommended if you're looking for an affordable place to stay on a mini getaway."

"It wasn’t what I expected but it’s ok. "

"Great bang for your buck, away from the madness that can be Cancun! Staff was excellent!"

"Pool and beach were nice "

"At the checkout they charge me $207. Because one of those nights during my sleep I get bleeding nose and I got dirty pillow and sheets . I felt so bad what I did but I left a good tips for cleaning people.On the end I got nice surprise $207. None excuse. They told me I already signed the papers when I checked in. Never again."