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"The room was great. The staff was supurb. And Jintaro, at the hotel bar, was the best bartender/cocktail artist I've ever had the pleasure of being served by."

"OMO5 is a great base for exploring the city. Just steps from the Otaru Canal and surrounded by shops and restaurants, the location is perfect. Clean, modern rooms and friendly staff made the stay easy and comfortable. Would happily stay again."

"Recently updated rooms, a little small but not too small. Breakfast is great and lots of parking onsite for a fee. "

"Clean room, nice and helpful staff, excellent potato soup."

"It was great, room was nice. People are nice. I got stuck on the carpark opposite from the snowstorm, the guys/girls at the reception came and tried to help me unstuck the car. There are only 2 washing machine/laundry though, so if you forgot to take the laundry out, they normally put out a card on the machine to tell you get it from the reception."

"The staff and amenities were awesome. I booked it mainly for the onsen and it did not disappoint. They also had free washers for laundry. You had to pay to dry the clothes but 20 minutes for ¥100 was very affordable. I would definitely stay here again. "

"Everything"

"Yes"

"Great time."