小樽市浪漫風格飯店，旅行前必看！

「非常好」

「酒店很有格調過性，歐式風格，早餐也是歐式，很不一般的早餐！還有酒吧也很好，調的酒很漂亮，很好喝，睡前一杯，正！雖然細小的酒店，很值得一住。」

「The property is properly located at a quite neighborhood for people looking for privacy. Well renovated yet a bit modern as compare to other onsen ryokan in Japan. Staffs are super polite, helpful and considerate, exceeds most 5 stars hotel standard. The food over there are nice and the presentation is superb. It is just like an art...Each guest room has its own in-room onsen. Due to limited guest rooms, the public onsen is like private onsen most of the time. My family has an amazing stay...

「員工態度友善 地方舒適 步行到火車站附近」

「房間乾淨整潔，走路可以到狸小路非常方便」

「房间看得出旧的痕迹，但是鹤雅就是鹤雅，到了门口就感觉到高级，车开进来，就有服务员追过来帮忙拿行李，进门后帮我们擦轮子，送行李到房间，来的是一个小女生，行李好重我都不好意思了，大厅不大，他们总会在大厅升起爐火，我们可以要来免费的棉花糖烤着吃，大厅还有免费的竖琴演奏，高级。。房间是两张120床加一个榻榻米区还有一张按摩椅，不大，但是刚好足够，楼下的温泉当然是重头戏，户外两池，一池有顶可以挡雪，一池是石头砌的，在雪地里赏雪赏景，身体泡在热热的泉水里，高级。。早晚餐都是自助餐，没有会席料理能选，小小遗憾，还好自助餐提供的食物，精美又多样，总之，这是一个很满意的温泉之旅。」

「The room is clean and the staff are polite 」

「Nice room and spa pool. But taxi service was terrible since they sent a small cab to fit 4 of us and our luggages bags even we already informed them we needed a big van. 」