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Authent Hotel Otaru

3.5 star property
Hotel with 3 restaurants, a quick walk to Otaru Canal

Choose dates to view prices

Photo gallery for Authent Hotel Otaru

Exterior
Property video
Authent Suite(for 2 person) Non Smoking (54 square meter) | City view
Elevator
Lobby
Authent Hotel Otaru, near the picturesque Otaru Canal, offers a rejuvenating retreat with coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa or enjoy French cuisine at one of the 3 on-site restaurants. Guests rave about the helpful staff and first-rate property condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Spa
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

1 bedroom, down comforters, desk, soundproofing

Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Hair dryer
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter) | 1 bedroom, down comforters, desk, soundproofing

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Shower/tub combination
  • 291 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room(for 2 person) Non Smoking(27 square meter)

1 bedroom, down comforters, desk, soundproofing

Standard Twin Room(for 2 person) Non Smoking(27 square meter)

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Shower/tub combination
  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

1 bedroom, down comforters, desk, soundproofing

Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Hair dryer
  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter) | 1 bedroom, down comforters, desk, soundproofing

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Shower/tub combination
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room(for 1 person) Non Smoking(27 square meter)

1 bedroom, down comforters, desk, soundproofing

Standard Twin Room(for 1 person) Non Smoking(27 square meter)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Shower/tub combination
  • 291 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room(for 2 person) Non Smoking(18 square meter)

Double Room(for 2 person) Non Smoking(18 square meter) | 1 bedroom, down comforters, desk, soundproofing

Double Room(for 2 person) Non Smoking(18 square meter)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Shower/tub combination
  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Authent Suite(for 2 person) Non Smoking (54 square meter)

Authent Suite(for 2 person) Non Smoking (54 square meter) | 1 bedroom, down comforters, desk, soundproofing

Authent Suite(for 2 person) Non Smoking (54 square meter)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Separate bedroom
Shower/tub combination
  • 581 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Quadruple Room

1 bedroom, down comforters, desk, soundproofing

Quadruple Room

  • Sleeps 4

View all photos for Single Room

1 bedroom, down comforters, desk, soundproofing

Single Room

  • Sleeps 1

View all photos for Authentic Suite Salon Class Floor

1 bedroom, down comforters, desk, soundproofing

Authentic Suite Salon Class Floor

  • Sleeps 2

View all photos for Semi Double Room

1 bedroom, down comforters, desk, soundproofing

Semi Double Room

  • Sleeps 2

View all photos for Triple Room

1 bedroom, down comforters, desk, soundproofing

Triple Room

  • Sleeps 3

View all photos for Deluxe Twin Room

1 bedroom, down comforters, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Twin Room

1 bedroom, down comforters, desk, soundproofing

Twin Room

  • Sleeps 2

View all photos for Double Room

1 bedroom, down comforters, desk, soundproofing

Double Room

  • Sleeps 2

View all photos for Japanese Room C

Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Japanese Room C

  • Sleeps 2

View all photos for Japanese Room A

Living area | LED TV

Japanese Room A

  • Sleeps 2

View all photos for Japanese Room B

Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Japanese Room B

  • Sleeps 2

View all photos for Barrier-Free Room

1 bedroom, down comforters, desk, soundproofing

Barrier-Free Room

  • Sleeps 2

View all photos for ROYAL SUITE

1 bedroom, down comforters, desk, soundproofing

ROYAL SUITE

  • Sleeps 2

View all photos for Twin Room（single Use）

1 bedroom, down comforters, desk, soundproofing

Twin Room（single Use）

  • Sleeps 1

View all photos for Semi Double Room（Double Occupancy）

1 bedroom, down comforters, desk, soundproofing

Semi Double Room（Double Occupancy）

  • Sleeps 2

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About the neighborhood

Map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Otaru Canal - 6 min walk - 0.6 km
  • Otaru Music Box Museum - 14 min walk - 1.2 km
  • Shin Nihonkai Ferry - 3 min drive - 2.0 km
  • Otaru Tenguyama Ropeway - 3 min drive - 3.1 km
  • Otaru Aquarium - 6 min drive - 5.5 km

Getting around

  • Otaru Station - 7 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 78 min drive

Restaurants

  • ‪ニュー三幸 小樽本店 - ‬1 min walk
  • ‪あまとう - ‬1 min walk
  • ‪カサブランカ - ‬1 min walk
  • ‪中華食堂 桂苑 - ‬2 min walk
  • ‪ビストロ小泉 - ‬2 min walk

About this property

Authent Hotel Otaru

Hotel near Otaru Canal
Located close to Otaru Music Box Museum and Shin Nihonkai Ferry, Authent Hotel Otaru provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • An elevator, a porter/bellhop, and luggage storage
  • A gift shop, coffee/tea in the lobby, and 1 meeting room
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 175 rooms have comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Rainfall showers, deep soaking tubs, and bidets
  • LED TVs with digital channels
  • Refrigerators, children's slippers, and free tea bags/instant coffee

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captains Bar
  • Casablanca
  • Irifune
  • Kaioh
  • Ondine

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Is Authent Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Authent Hotel Otaru?

Self parking is available for JPY 1500 per night.

What time is check-in at Authent Hotel Otaru?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Authent Hotel Otaru?

Check-out is at 11 AM.

Where is Authent Hotel Otaru located?

Located in the heart of Otaru, this spa hotel is within 1 mi (2 km) of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km). Otaru Station is 7 minutes by foot and Minami-Otaru Station is 17 minutes.

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Authent Hotel Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 876 reviews
Rating 8 - Good. 368 out of 876 reviews
Rating 6 - Okay. 82 out of 876 reviews
Rating 4 - Poor. 21 out of 876 reviews
Rating 2 - Terrible. 5 out of 876 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer!
Stayed 1 night in Jul 2025

10/10 Excellent

Chi Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy room and facilities.
Stayed 1 night in Aug 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times.
Stayed 1 night in Aug 2025

8/10 Good

Loralei

Liked: Cleanliness
A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p.
Stayed 3 nights in Jun 2025

6/10 Okay

Yin Yin

Liked: Staff & service
The hotel looks and feels dated. Bathroom could have been brighter.
Stayed 2 nights in Jul 2025

8/10 Good

AKEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very glad to stay here
Stayed 4 nights in Jan 2025

10/10 Excellent

sungkyun

Liked: Amenities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Ee Beng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and allow for late check in
Stayed 2 nights in Nov 2024

8/10 Good

Charm Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment
Stayed 4 nights in Dec 2024

10/10 Excellent

Kwok Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient

Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family!
Stayed 2 nights in Dec 2024

8/10 Good

Naoyuki

Liked: Staff & service, amenities, property conditions & facilities
Conveniently located within walking distance to tourist spots in the city. The staff's response was also good.
Stayed 1 night in Aug 2024

10/10 Excellent

Takenori

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

6/10 Okay

Robin

Liked: Cleanliness

Renovated Lobby but not room

As with many hotels experienced in Japan the lobbies are renovated and inviting. The rooms .. not so much and small. Onsen set up confusing, no bathrobes, bring your towel and with someone at the Onsen giving u instructions. Location from Canal and touristy shopping street 8 min walk down the hill
Stayed 1 night in May 2025

6/10 Okay

Linh

Liked: Staff & service
Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heineken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Dec 2024

10/10 Excellent

Wan Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very poilet
Stayed 2 nights in Jun 2024

6/10 Okay

TONG

good
Stayed 2 nights in Jul 2024

6/10 Okay

MEI WAN

Liked: Cleanliness, staff & service, amenities
房間整體不錯，應是新裝修過。惟獨浴室比較舊，而且水龍頭是冷熱水分別的，每次用水都要再重新調較水温，關水時要用力，不然會滴水。 另外，指示停車場位置的員工十分落力、辛苦和敬業，看見他要跑得比車輛更快去引路，這點希望 貴酒店能夠改善。（本人沒有用酒店停車場，只是每次出入看見）
Stayed 3 nights in Aug 2025

8/10 Good

KENICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はとても清潔で良かった。 朝食の海鮮丼もとても美味しかった。 一つ問題だったのが駐車場が遠い事でした。
Stayed 1 night in Aug 2025

6/10 Okay

Yukiko

Disliked: Property conditions & facilities
バスルームが臭いです
Stayed 2 nights in Aug 2025

10/10 Excellent

nagataki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新日本海フェリー遅延で　到着したのは深夜2:00 で　シャワーしてすぐ寝てしまいました。 ロビーと部屋の中を見ただけで　素晴らしいホテルであることがわかりましたし　フロントスタッフさんとの会話もとても心地よかったです。次回はもっとゆっくり過ごしたいと思えるホテルでした。
Stayed 1 night in Aug 2025

8/10 Good

????

Liked: Cleanliness, staff & service, property conditions & facilities
ありがとうございました
Stayed 1 night in Aug 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
浴室は余裕を持ったつくり。バスタブがとにかく大きい。入って横になれるくらい。
Stayed 1 night in Aug 2025