Grand Park Otaru

Property class: 4

Choose dates to view prices

Consider a stay at Grand Park Otaru and take advantage of shopping on site, dry cleaning/laundry services, and a bar. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle and ski storage. Be sure to enjoy Japanese cuisine and more at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is NT$1,899
NT$2,297 total
Sep 27 - Sep 28

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Japanese Style Suite

A hotel room with a large bed, a television, a desk, and a view of the sea.

Japanese Style Suite

  • Sleeps 4
  • 5 Twin Futons

View all photos for Bay Suite

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of the ocean.

Bay Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Room, Non Smoking

A spacious hotel room with a large window offering a view of the sea, a cozy seating area with a sofa and chairs, and a dining area with a table and chairs.

Presidential Suite Room, Non Smoking

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a view of the sea.

Executive Suite Room, Non Smoking

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bay Suite Room, Non Smoking

A hotel room with a bed, a sofa, a dining table, and a view of the sea.

Bay Suite Room, Non Smoking

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

A hotel room with two beds, a desk, a chair, a television, and a view of the sea.

2 Connecting Twin Room, Non Smoking, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Mountain View

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of a green landscape through the window.

Superior Double Room, Non Smoking, Mountain View

8.0 out of 10
Very good
(8 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Mountain View

A hotel room with two beds, a desk, a chair, a television, and a view of a cityscape through large windows.

Superior Twin Room, Non Smoking, Mountain View

8.8 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View

A hotel room with two beds, a desk, a chair, a television, and a view of the sea.

Superior Twin Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

A hotel room with a large bed, a desk with a TV, a chair, a sofa, and a view of the sea.

Deluxe Double Room, Non Smoking, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with a night view.

Deluxe Double Room, Non Smoking, Mountain View

7.6 out of 10
Good
(5 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

A hotel room with two beds, a desk, a chair, a television, and a view of a cityscape through large windows.

Deluxe Twin Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Ocean View

A hotel room with a large bed, a desk, a chair, a small table, and a view of the ocean.

Superior Double Room, Non Smoking, Ocean View

8.0 out of 10
Very good
(11 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

A hotel room with two beds, a desk, a chair, a table, and a view of the ocean.

Deluxe Twin Room, Non Smoking, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

A traditional Japanese room with tatami flooring, sliding doors, and a view of the sea.

Japanese Style Suite Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 7
  • 4 Twin Futons

View all photos for Japanese Style Room, Non Smoking, Ocean View

A room with tatami flooring, a low table with cushions, a television, and a large window with a view of the sea.

Japanese Style Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Futons

View all photos for Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

A hotel room with a large bed, a desk, a chair, a small table, and a view of the ocean.

Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

A hotel room with two beds, a desk with a computer, a chair, and a view of the sea.

Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

A hotel room with two beds, a desk, a chair, a television, and a view of a cityscape through large windows.

Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of a green landscape through the window.

Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

A hotel room with two beds, a desk with a computer, a chair, a small table, and a window with a city view.

Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

A hotel room with two beds, a desk, a chair, a table, and a view of the ocean.

Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View - No room cleaning provided

A hotel room with a large bed, a desk, a chair, a small table, and a view of the ocean.

Deluxe Double Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View - No room cleaning provided

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of a green landscape through the window.

Deluxe Double Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Otaru, Grand Park Otaru is connected to a shopping center. Kokusai Ski Resort and Kiroro Resort are worth checking out if an activity is on the agenda. Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's convenience to public transportation: Otaru-Chikkō Station is 9 minutes by foot. Visit our Otaru travel guide
Map
11-3 Chikko, Otaru, Hokkaido, 047-0008

What's nearby

  • A garden with a green wall, a wooden bench, and people walking.
    Sakaimachi Street
    3 min drive - 2.0 km
  • A collection of antique gramophones and record players on a wooden table.
    Otaru Music Box Museum
    3 min drive - 2.0 km
  • Shin Nihonkai Ferry
    14 min walk - 1.2 km
  • Suitengu
    4 min drive - 2.4 km
  • Kita-no-homare Brewery Shusen-kan Museum
    4 min drive - 2.0 km

Getting around

  • Otaru-Chikkō Station
    9 min walk
  • Inazumi-koen Station
    21 min drive
  • New Chitose Intl. Airport (CTS)
    85 min drive

Restaurants

  • 回転寿叞 魚䞀心 小暜店
    10 min walk
  • 矎園 りむングベむ小暜店
    8 min walk
  • テラスブラッセリヌ
    11 min walk
  • はた寿叞
    7 min walk
  • Cocoro
    11 min walk

About this property

Grand Park Otaru

  • Upscale hotel near Otaru Canal
  • At Grand Park Otaru, you can look forward to shopping on site, dry cleaning/laundry services, and a bar. With amenities like a ski shuttle and ski storage, this hotel is a great place to hit the slopes. Be sure to enjoy Japanese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
    • An elevator, luggage storage, and a vending machine
    • Wedding services, multilingual staff, and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 296 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with toilets with electronic bidets and shower/tub combinations
    • 32-inch LCD TVs with cable channels
    • Refrigerators, coffee grinders, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Covered self parking on site (JPY 1,650 per day; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,025 for adults and JPY 1,694 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cocoro

Things to do

  • Shopping
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Elevator

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

The type of breakfast (buffet or full) available at this property varies with stay dates.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for JPY 8470 per day

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 1694 for children
  • Covered self parking fee: JPY 1650 per day (in/out privileges)
  • Rollaway bed fee: JPY 8470 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Grand Park Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Park Otaru?

As of 2026/9/20, prices found for a 1-night stay for 2 adults at Grand Park Otaru on 2026/9/27 start from NT$1,899, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1650 per day. Limited spots are available.

What time is check-in at Grand Park Otaru?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Park Otaru?

Check-out is at 10:00 AM.

Where is Grand Park Otaru located?

Located near the slopes, this Otaru hotel is in a shopping district and within 1 mi (2 km) of Shin Nihonkai Ferry, Sakaimachi Street, and Otaru Music Box Museum. Kita-no-homare Brewery Shusen-kan Museum and Kitaichi Venezia Museum are also within 2 mi (3 km). Otaru-Chikkō Station is 9 minutes by foot and Minami-Otaru Station is 20 minutes.

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Reviews

Grand Park Otaru Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 535 out of 1004 reviews
Rating 8 - Good. 310 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast!!!!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
She must have been a grand lady once. Rooms are very much showing their age but were still very nice. A beautiful hotel with large rooms, great ocean view and I loved the retro look and feel of the furnishings, a flash back to when grand hotels were luxurious with a European taste. It is further away from downtown though having the Aeon mall and grocery attached can be convenient. Parking garage was convenient.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, convenient location in Aeon shopping mall and opposite otaruchikko station. Great views.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location with good sea view. Rooms need an upgrade as they are quite dated
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff! It was so nice to have the mall attached to the hotel.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a Japanese style room. Very comfy and Great view!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is my second stay in this week and in between a ski resort trip. The whole experience is so different and the staff is very helpful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, especially the front desk which was very helpful. The breakfast buffet was outstanding. The Wagyu Steak Dinner waiter wand waitress (on Thursday evening, 11/6/25) were also exceptional with their service ensuring we had the Ultimate dining experience!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All the above ! And the breakfast buffet is amazing super location ! The bay view is fantastic. And hotel is an easy drive to several good ski resorts. Plus there is shopping center attached. With a good gear store . If you forget to pack something? No worries
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice staff. Love it’s connected to the shopping mall.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocean view. Clean hotel. Friendly staff
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convenient. And really great staff.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fast response. Great car park and department store nearby
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, clean and comfortable hotel. Windows open a crack, which is always a plus.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice service and location is very good

The hotel offered exceptional service and enjoyed a highly convenient location with close proximity to the JR line. The staff were both friendly and accommodating.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location. Shopping mall attached with a ton of stores and places to eat.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious guest rooms

Spacious room, Mountain View is very nice during winter time. Good for hotel guests who drive as the hotel location is about 10 mins away from the canal or other tourist attractions.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view and link with shopping centre
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

very spacious, clean. location is excellent, close to shopping mall and JR station. Can speak English
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I think the overall experience staying at Grand Otaru was pleasant and enjoyable. However, the room we stayed in had a slight odor, and while the ocean view was nice, an old wall partially obstructed the full scenery. The daily buffet could also be improved, especially when compared to the outstanding experience at Tsuruga Forest Akan Resort. Nevertheless, I still gave the hotel 5 stars, as Otaru itself left an unforgettable impression with its magical city vibe.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
We stayed at the tatami room with sea view. Staffs were polite. Room was spacious but I hated the tatami mats in the bedroom, it was old and tiny bits of the tatami was everywhere in the room that it got on our clothes and bed. I've stayed in many ryokans around Japan with tatami mats and not once did I experience one that was so poorly maintained. Toilet was old, a little too dark and cold during showering, amenities can be improved. The room was dusty too. Breakfast was moderate but repetitive. Will I stay here again? Probably not.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great value hotel. I always stay here. Perfect really for the ski bus to kiroro. Only thing I would change is putting in a laundry room.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and tidy. The staff is friendly and helpful. The view from our window is gorgeous.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, opulent foyer and dining area. Large western size room, harbour view. Breakfast was amazing, seafood, salad items, huge room overlooking marina. Highly recommend!
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility

Nice facility. Nice view. But it little bit far from otaru canal. Even though hotel has many advantage to accomodation
Stayed 1 night in May 2025