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Granbell Hotel Otaru

3.0 star property
Hotel with a rooftop terrace, steps from Otaru Canal

Choose dates to view prices

Located close to Otaru Canal, Granbell Hotel Otaru provides an indoor public bath (no minerals), a rooftop terrace, and laundry facilities. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
The current price is NT$2,324
NT$2,556 total
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | Free WiFi, bed sheets

Hollywood Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Free WiFi, bed sheets

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Private bathroom
Hair dryer
Smart speaker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Accessible Room, Non Smoking

Accessible Room, Non Smoking | Free WiFi, bed sheets

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Hair dryer
Shower/tub combination
Private bathroom
Smart speaker
  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking | Free WiFi, bed sheets

Corner Suite, Non Smoking

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hair dryer
Smart speaker
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Twin Room - Non-Smoking

Free WiFi, bed sheets

Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room - Non-Smoking

Free WiFi, bed sheets

Hollywood Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2

View all photos for Superior Double Room - Non-Smoking

Free WiFi, bed sheets

Superior Double Room - Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room - Non-Smoking

Living area | Smart speakers

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Accessible Room - Non-Smoking

Free WiFi, bed sheets

Accessible Room - Non-Smoking

  • Sleeps 2

View all photos for Corner Suite - Non-Smoking

Living area | Smart speakers

Corner Suite - Non-Smoking

  • Sleeps 4

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  • Hot tub
  • Parking included
  • Free WiFi
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9.2 out of 10, Wonderful, 131 reviews
The price is NT$15,853
NT$19,182 total
Mar 10 - Mar 11
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About the neighborhood

Otaru is home to Granbell Hotel Otaru. Bank of Japan Museum and Old Endo Matabei House are local landmarks, and the area's natural beauty can be seen at Otaru Canal and Niseko-Shakotan-Otarukaigan Quasi-National Park. Otaru Music Box Museum and Otaru Kihinkan are also worth visiting. Visit our Otaru travel guide
Map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027

What's nearby

  • Sakaimachi Street
    Sakaimachi Street
    1 min walk - 0.1 km
  • Otaru Canal
    Otaru Canal
    2 min walk - 0.2 km
  • St Maarten and St Martin
    Otaru Music Box Museum
    11 min walk - 0.9 km
  • Suitengu
    5 min walk - 0.4 km
  • Shin Nihonkai Ferry
    2 min drive - 1.4 km

Getting around

  • Otaru Station
    13 min walk
  • Inaho Station
    19 min drive
  • Sapporo Okadama Airport (OKD)
    48 min drive

Restaurants

  • 小樽 かま栄 工場直売店
    3 min walk
  • おたる政寿司 ぜん庵
    2 min walk
  • 廻転ずしとっぴー 小樽運河通店
    2 min walk
  • 回転寿し 和楽
    5 min walk
  • 北海あぶりやき 運河倉庫
    8 min walk

About this property

Granbell Hotel Otaru

Hotel near Otaru Canal
You can look forward to an indoor public bath (no minerals), a rooftop terrace, and laundry facilities at Granbell Hotel Otaru. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a vending machine, and smoke-free premises
  • A 24-hour front desk and an elevator
Room features
All 159 rooms include comforts such as air conditioning and smart speakers, in addition to perks like free WiFi.
More amenities include:
  • Hair dryers and shampoo
  • Smart speakers and heating

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,010 reviews
The price is NT$2,028
NT$2,292 total
Mar 1 - Mar 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Outdoors

  • Rooftop terrace

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • Elevator (43 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru

Frequently asked questions

Is Granbell Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Granbell Hotel Otaru?

As of 2026/2/11, prices found for a 1-night stay for 2 adults at Granbell Hotel Otaru on 2026/3/10 start from NT$2,324, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Granbell Hotel Otaru?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Granbell Hotel Otaru?

Check-out is at 11:00 AM.

Where is Granbell Hotel Otaru located?

Situated in Otaru, this hotel is steps from Sakaimachi Street and Otaru Canal. Stained Glass Museum and Otaru Art Village are just steps away. Otaru Station is 13 minutes by foot and Minami-Otaru Station is 17 minutes.

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Reviews

Granbell Hotel Otaru Reviews

8.6

Excellent

9.4

Cleanliness

8.4

Amenities

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 37 out of 66 reviews
Rating 8 - Good. 18 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

Reviews

10/10 Excellent

Maja

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Breakfast was amazing, can’t recommend that enough. Room was very comfortable and clean.
Stayed 3 nights in Jan 2026

8/10 Good

Wen Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025

8/10 Good

Christy

Liked: Cleanliness, amenities, property conditions & facilities
I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.
Stayed 3 nights in Jan 2026

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025

10/10 Excellent

wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Only issue was the airco which was only in Japanese, we had to ask the frontdesk to assist at any adjustment
Stayed 1 night in Sep 2025

10/10 Excellent

Tetsuo

Liked: Cleanliness, amenities, property conditions & facilities
客室や設備も新しく、また朝食の内容も良かったです。ホテルの場所が駅から少し遠いのが難点でしたが、冬場でなければ問題ない距離の範囲でした。
Stayed 1 night in Jan 2026

10/10 Excellent

NORIKO

Liked: Cleanliness, amenities, property conditions & facilities
ホテル全体に清潔感があった。アクセスがよく、観光するのも便利でした。
Stayed 1 night in Jan 2026

10/10 Excellent

正幸

Liked: Cleanliness, amenities, property conditions & facilities
大浴場もあり、朝食のメニューも豊富でスタッフもきびきび働いていた
Stayed 1 night in Jan 2026

2/10 Terrible

SHUNSUKE

Disliked: Amenities, property conditions & facilities
朝食を当日つけることができず、朝食難民になった。非常に一辺倒な対応で柔軟さがない。子供2人連れている自分はとても困った。目の前で、「断っていいですか？」などとマネージャーかだれかに電話で聞いたり、目の前でスタッフ同士で「断って」などと不作法なとやりとりしており、非常に素人くさく、不愉快だった。
Stayed 1 night in Dec 2025

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
客室はきれい！朝ごはんもおいしい！大浴場もきれいで景色も良いです。 またきます。
Stayed 1 night in Jan 2026

8/10 Good

Yuen Ting

Liked: Cleanliness, amenities, property conditions & facilities
房間細了一點, 但舒服乾淨, 最喜歡6樓的大浴場
Stayed 1 night in Dec 2025

8/10 Good

NDSL

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
惡夢連連，睡不好；但早餐好吃。
Stayed 1 night in Dec 2025

4/10 Poor

Kuniko

Disliked: Amenities, property conditions & facilities
客室は思ったより狭いが我慢出来るが、ベッドの高さが↕️高くて座れない(登るという感じ) ツインなのに小さな椅子が一つ有るだけ。テーブルも無い。低い？ベッドルームが有るかと聞いても無いと言われ、椅子も無いと言われ、主人が１階から(許可をもらって)運んで来た。大浴場があったのがすべてもの救い。
Stayed 1 night in Dec 2025

10/10 Excellent

Mica

Liked: Cleanliness, amenities, property conditions & facilities
簡潔方便不錯選擇
Stayed 1 night in Nov 2025

10/10 Excellent

hatuki

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応がやわらかな感じで良かった。 また利用したいです。
Stayed 2 nights in Nov 2025

8/10 Good

siu ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
剛剛開幕不久，大堂擺放行李車，影響觀感，房間裝修非常好👍，可惜只有暖氣，對於外地人不一定能習慣，太焗了，窗應該不能開，我只有關掉才可以睡，早餐也不錯，很多款式選擇
頂樓餐廳酒吧環境舒適，夜景好舒服
Stayed 1 night in Nov 2025

10/10 Excellent

Tomoe

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔感があり、大浴場が素晴らしかったです。サウナもステキでした！ 同じ最上階にあるBARからの見晴らしが最高でした！
Stayed 2 nights in Nov 2025

8/10 Good

Hiroaki

Liked: Cleanliness
朝食レストランはバイキングスタイルでメニューの豊富さと味は文句無しの美味しさでした。硝子工房の多い小樽ならではの手造りガラス製の器を使って欲しいと感じました。
Stayed 1 night in Nov 2025

10/10 Excellent

iku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂がいい眺め
Stayed 1 night in Nov 2025

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
よかったです！
Stayed 1 night in Nov 2025

10/10 Excellent

Chun wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉可以提供毛巾好更好。
Stayed 2 nights in Oct 2025

8/10 Good

joonhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친철 청결 모두 만족합니다.
Stayed 2 nights in Oct 2025

8/10 Good

kiyotaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大浴場があって快適でした。
Stayed 1 night in Oct 2025

10/10 Excellent

Moe

Liked: Cleanliness, amenities, property conditions & facilities
お部屋がホテル！！という感じじゃなくて自室っぽい雰囲気が好きだった
Stayed 2 nights in Oct 2025

8/10 Good

saiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の対応は、非常に親切でしたが朝食が期待していましたが小樽らしくなかったのが残念でした。
Stayed 1 night in Oct 2025