"Hotel felt very grand, had an old world charm with beautiful features. Onsen surprisingly good, especially the various jacuzzis. Amazing central location, very easy by bus from airport. Very clean and friendly staff."
"Clean rooms and mainly friendly staff but very busy, so hard to get fast service.
Very convenient for the canals and main shopping streets but about a 10 minute uphill walk to the main Otaru station and about a 20 minute walk to Minami Otaru station up the main tourist shopping street."
"Connected to everywhere I need to go via underground walkway. Great when the weather is not nice outside and also save a lot of transportation cost.
The rooftop barbeque was great. It was a lot of fun. I have a room facing the TV towel and Odori Park wonderful view."