"Great location for solo traveller. Decent sized rooms compared to what you’d get in Tokyo for a solo traveller. Surprised room had washer and dryer which was useful."
"This is our second stay with this hotel.
Seemingly, everyone is able to speak English compared to the first time when we were here. Communication is definitely better!
Bed is a little hard for me thus didn’t have a good sleep.
Overall, Good Location with excellent views. Thank you."
"Clean rooms and mainly friendly staff but very busy, so hard to get fast service.
Very convenient for the canals and main shopping streets but about a 10 minute uphill walk to the main Otaru station and about a 20 minute walk to Minami Otaru station up the main tourist shopping street."
"This hotel was just OK. The staff really didn’t seem to care if I was there or not. The room was average and I think a little expensive. The best part of the stay was the breakfast."
"Very nice and clean hotel with wonderful staff and great amenities, including an onsen and convenience store next to the lobby. The breakfast buffet was absolutely amazing with a huge selection of offerings, many of which were locally sourced. Location is also close to the train station with the option to walk through an underground passageway to/from the station. Would definitely stay here again!"