The staff are a pack of hyenas that cover for each others mistakes and will go to any length to hide their wrongdoing. The manager Jessenia is a blatant thief and liar. I personally watched her tell person one rate and tell the person right after a different rate, roll her eyes snd say “ I run this show”. When you bring something to staffs attention like roach infestation or the so-called continental breakfast she blacklists you and treats you like trash for the remainder of your stay. I watch a woman ask for milk at the continental breakfast, the Manager Jessenia replies “Thats all once its gone it’s gone,” mind you i watch her only set out a pitcher that held 1 2gallon jug of milk but yet they are sold out, and there was no other beverage option. So children would have to drink caffeinated coffee or tap water. No juice no botttled water, just a gallon of milk and caffeinated coffee. The theft occurs edaily, I watched Belki adjust the rate for a family memeber she checked in and then turn around and increase the rate for the next un suspecting guest. The place is a criminal enterprise, would not surprise me if it’s run by Cartel. As ghetto as the manager is it does not surprise me.