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Lotte New York Palace

4.5 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Lotte New York Palace

Lobby lounge
Property video
Lobby lounge
Interior
Plasma TV, pay movies

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Breakfast available
  • Gym
The current price is NT$14,917
NT$18,062 total
includes taxes & fees
Aug 8 - Aug 9

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Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Tower (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 34 Ping (112 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Tower

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 13 Ping (43 square meters)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Accessible (Palace)

1 bedroom, premium bedding, in-room safe, desk

Signature Suite, 1 King Bed, Accessible (Palace)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 33 Ping (109 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Palace, King)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Palace, King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 22 Ping (73 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed (Palace)

1 bedroom, premium bedding, in-room safe, desk

Signature Suite, 1 King Bed (Palace)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 33 Ping (109 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Tower

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 13 Ping (43 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner (Corner with Pantry)

Bathroom sink

Suite, Corner (Corner with Pantry)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 34 Ping (112 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Tower

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Accessible, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 18 Ping (60 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Studio, 2 Queen Beds, Tower

1 bedroom, premium bedding, in-room safe, desk

Executive Studio, 2 Queen Beds, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 18 Ping (60 square meters)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds (Palace, King and Two Doubles)

Plasma TV, pay movies

Family Suite, Multiple Beds (Palace, King and Two Doubles)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Premium bedding
  • 21 Ping (69 square meters)
  • City view
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Premier Room, 1 King Bed, Accessible, View

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 King Bed, Accessible, View

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner (Corner)

Bathroom sink

Suite, 2 Bedrooms, Corner (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 47 Ping (155 square meters)
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, View (Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Accessible, View (Skyline)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 2 Double Beds, Accessible, View (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10.12 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, View (Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, View (Cathedral View)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(64 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Tower (King)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Tower (King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 Ping (99 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, View (Cathedral View)

8.6 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, View (Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, View (Cathedral View)

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Corner)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Corner (Corner)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 34 Ping (112 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Tower

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Tower

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 18 Ping (60 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, View (Skyline)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 2 Double Beds, View (Skyline)

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, View (Skyline)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 King Bed, View (Skyline)

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 10.12 Ping (33 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Palace Studio Suite King

1 bedroom, premium bedding, in-room safe, desk

Palace Studio Suite King

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 11 Ping (36 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Tower

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Tower

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 13.07 Ping (43 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 13 Ping (43 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (Palace, 2 Kings)

Plasma TV, pay movies

Family Suite, Multiple Beds (Palace, 2 Kings)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Premium bedding
  • 21 Ping (69 square meters)
  • City view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

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About the neighborhood

Map
455 Madison Ave, New York, NY, 10022

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Rockefeller Center - 5 min walk - 0.5 km
  • Grand Central Terminal - 9 min walk - 0.8 km
  • Times Square - 10 min walk - 0.9 km
  • Broadway - 11 min walk - 1.0 km

Getting around

  • 51 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 10 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Essen - ‬3 min walk
  • ‪Inside Park at St Bart's - ‬3 min walk
  • ‪Toasties - ‬1 min walk
  • ‪Empellon - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Lotte New York Palace

Luxury family-friendly hotel near 5th Avenue
Located close to Rockefeller Center and Grand Central Terminal, Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a detox wrap, a body treatment, and a body wrap at The Palace Spa, the onsite spa. Be sure to enjoy a meal at Gold Room, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Limo/town car service, full breakfast (surcharge), and free bicycle rentals
  • Valet parking (surcharge), express check-out, and supervised childcare (surcharge)
  • Tour/ticket assistance, a banquet hall, and an elevator
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 909 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • Plasma TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Italian, Korean, Russian, Spanish

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includes taxes & fees
Aug 17 - Aug 18
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (USD 90 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 24 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 55 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 149 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 24 to 100 per person
  • Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
  • Covered valet parking fee: USD 90 per day
  • Pet fee: USD 149 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Is Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 149 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Lotte New York Palace?

As of 2025/7/25, prices found for a 1-night stay for 2 adults at Lotte New York Palace on 2025/8/8 start from NT$14,917, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lotte New York Palace?

Valet parking is available for USD 90 per day.

What time is check-in at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Lotte New York Palace?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 10-minute walk of 5th Avenue, Rockefeller Center, and Grand Central Terminal. Broadway and Central Park are also within 15 minutes. 51 St. Station and 5 Av.-53 St. Station are within a 5-minute walk.

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Lotte New York Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1059 out of 1554 reviews
Rating 8 - Good. 250 out of 1554 reviews
Rating 6 - Okay. 135 out of 1554 reviews
Rating 4 - Poor. 70 out of 1554 reviews
Rating 2 - Terrible. 40 out of 1554 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and will stay again next time!
Stayed 3 nights in Jun 2025

10/10 Excellent

Todd

Loved this hotel!
Stayed 4 nights in Jun 2025

10/10 Excellent

Alena

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, rooms a bit old, but in general hotel is great
Stayed 4 nights in Apr 2025

8/10 Good

Sante

Good structure and location
Stayed 3 nights in Jul 2025

10/10 Excellent

Ovsep

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the Tower rooms with a view of Manhattan. loved this place. great service, great location, great hotel. very clean and iconic.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, super helpful and upbeat staff, amazing view of cathedral and nice clean rooms. Oh also loved the courtyard area. Overall fabulous experience!
Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Just A1 staff helpful, great part of town and unbeliavble views over the Cathedral
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great hotel at a fair price.
Stayed 1 night in May 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with the perfect location. One street from St Patrick’s church and Rockefeller Center.
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Friendly staff, extremely convenient. The rooms are spacious for New York but certainly not new.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Great location!
Stayed 4 nights in Apr 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, excellent staff especially the door men, great breakfast food in the restaurant well worth it
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and fabulous service
Stayed 3 nights in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing experience. High end luxury hotel right in the heart of manhattan. Staff is fantastic. Had a lovely concierge (Christian) who gave us great recommendations for food and entertainment in the area. Highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and clean facilities made the stay enjoyable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great
Stayed 6 nights in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in nyc due to large rooms and great staff. Angel the bellman gets 5 stars.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julian Jorge Lazalde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely elegant hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view of the cathedral. Rooms are huge with lots of mirrors! Top notch concierge services and dining options.
Stayed 1 night in Jun 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities
We will forever cherish these beautiful moments at this beautiful and iconic hotel the Lotte Palace
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
The Lotte was a fabulous hotel to stay! Location is perfect for walking to all the best stores, and also to restaurants. Room was spacious and clean. Staff was helpful. I would stay there again!
Stayed 3 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent bar and restaurant, amazing location, beautifully maintained, spacious rooms. Would definitely recommend and return
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel staff was very nice and helpful
Stayed 3 nights in Apr 2025