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"The peoperty was nice, clean and spacious rooms. Staff amd service was mediocre for a 5 star property. Felt as we had judging eyes on us whenever we entered or left the hotel. Didn't leave or give the service level expected for such a brand name hotel. Compared to other places we have stayed, it was just meh Other than that it was fine. Location for the train and getting an uber was also quite convenient "

"Good hotel with excellent location"

"The room is clean"

"Staffs are very friendly and helpful. The subway entrance is right in front of the hotel, making going about super convenient. "

"very clean room, clean ladies are very friendly. Our room happens to have this foul odor. I think it came from the sewage. very closed to airport station and the night life of Ximending. Be prepared for high tech checking in or out. there is staff to help, but not very personal. "

"Friendly staff, comfortable room with high ceilings "

"Room was great, bed comfortable Spa was wonder Staff was great"

"Beautiful architecture and tasty breakfast (with duck and high quality seafood and meat). Room AC didn’t go all the way down to 18C and front desk staff was a little aloof but overall great experience. Did both east and west secret passageway tours. "

"Clean room, helpful staff, Bank of Taiwan was just around the corner, no trouble using the wifi on phone. There is an underground mall exit right in front of the hotel (Exit 11) that connects to the blue line MRT, but it doesn't have escalator/elevator. We used it to get around when it rained. Otherwise, we browsed through the surface shops along the way to Exit 14 which has an escalator and elevator. "