"We absolutely loved our stay at Centara Grand Osaka. Our family room on the Miyabi Club floor was the perfect size, with stunning views. The club lounge was a real highlight, and we made great use of the breakfast, afternoon tea and evening drinks throughout our stay. The service was wonderful, and a special mention to Jenny at the buffet, who makes fabulous coffee! I was also really touched by a special birthday card and cake being delivered to my room for my birthday, which I did not mention to staff or note on my booking, but demonstrated a very caring attitude by hotel staff. My only suggestion for improvement would be to have barista-made coffee available in the club lounge, as the machine coffee wasn’t great. Overall, a fantastic hotel for families, and we would happily stay again."
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