「A lot of people were getting into their rooms before us. When my husband asked the front desk several times they seemed uncaring. He started to get upset and then they gave us a river view. It would have been nice to have been treated well without having to get upset first」
「At this price point, I was genuinely excited to stay here — but the experience was a complete disappointment. Every single towel had a strange smell, and I don’t think it was detergent. It was more like the musty odor of something moldy. The bathtub was clogged, so water kept backing up during showers, which felt awful. The entire room felt like it hadn’t seen sunlight in a long time.
I rarely leave reviews, but the condition of the facilities here was truly disappointing. That said, I do want...