美國購物中心 (MSP) 附近飯店 | 熱門住宿限時優惠 NT$3,595 起

「Customer service still have to improve.」

「We’ll run operations.」

「Clean Sleek Room is big, bathroom is bright & clean . Only A/C system is a little bit noisy 」

「Breakfast was fantastic! Staff was friendly and helpful. Definitely will stay here again!」

「Every thing is good 」

「Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about...

「Free airport shuttle was convenient, driver was personable and professional. Free water bottle on arrival. Bar in lobby. Only negatives were: no power outlet on one side of the bed, outlet on opposite side did not work. Also, door was tricky to lock. Breakfast was just fair. Employees were friendly, dinner recommendation was awesome (Hazelwood Grill - walking distance from hotel).」

「The front desk staff was not allowing me to check in due to the name of reservation is different with the name on my passport. This was the first time I encountered such situation. Though she stilled allow me to check in after I show my email address and phone number. 30 minutes was passed. And, my colleagues was required to slide the credit card twice even though the first slide was approved. 」

「Please forward this message to front desk. I am so thankful to I believe here name is Ms. Abi for helping me checking in for our family flight next day. We did not want to miss a flight due to time restraint. Mr Phillip was also helpful, while we checked in to our hotel.」

「The plastic tub/shower was dirty and very slippery, it was also obvious that the grout hadn’t been cleaned recently」

「The beds were nice and comfy. The room smelled slightly. Karen at the front desk was great when we arrived after midnight. She was very relaxed and nice which was great for our sleepy state.」

「Staff were incredibly helpful and attentive. Breakfast offered plenty of options and clean dining area. Kitchens were stocked with majority of the things we needed. Loved the 2 separate bedrooms. Carpet may need some refreshing and dining furniture in the hotel room may need some refreshing. If we visit again, I plan to make this my place of choice every time.」

「good」