The check in was lovely. The staff was kind, courteous, and accommodating. However, when I went upstairs to my room, the air conditioning was out in the hallways. It was over 90 degrees upstairs and the lobby staff said the maintenance was "working on it." Then, when I went to leave the hotel the next day, the elevators were broken- all three of them. I had to carry my 50lb bag down from the 6th floor to the ground floor. When I inquired, I was told again that the staff was "working on it."